Victoria, BC - 540 John St

BC - 540 John St, Victoria - 4/18/12

Insurance and Boyd Autobody Service staff were very helpful and understanding. They immediately helpd me process claim and moved me through the paperwork, and got me on my way. I already had an extremely busy day so this service was very much appreciated. The repoair was high quality and looks great. Closcing he file was also seamless so thank you for the great service.

ward t

BC - 540 John St, Victoria - 4/17/12

Excellent and friendly service. The repairs look great and they even cleaned the inside and outside of my car which my husband was very thrilled with! I would recommend them to anybody who needs repair on their car.

Alexis S

BC - 540 John St, Victoria - 3/31/12

The service was excellent. This is the 2nd time I have used Boyd's and my partner also used them and each time we were very satisfied with the level of service received and won't hesitate to use them again if needed.

Janet M

BC - 540 John St, Victoria - 3/13/12

The customer service from the receptionist to the shop repair man was extremely curteous, professional and very informative. I was very impressed with the conclusion of repairs done to my front bumper. Very good quality work. When the shop repairman brought my car around to the front it was clean inside and out and when I mentioned that my headlight covers were so scratched he took the car back into the shop and cleaned them up with a polish. Above and beyond customer service that I hope to have the pleasure to use again if I ever need to.

Sean C

BC - 540 John St, Victoria - 3/5/12

I am perfectly satisfied with my reception at Boyd's, the analysis and recommendations I received, and the work, and I am very grateful to Glenn and Michele, the staff members I met who dealt with my situation. Thanks to all.

Alexandra C

BC - 540 John St, Victoria - 3/5/12

I believe this was the 4th visit to Boyd Victoria on John St. The front line staff are always amazing and helpful. With the quality of work it is also evident that the staff behind the scenes are equally amazing. Highly recommend this establishment and I will not trust our family vehicles to anyone else. Thanks to all involved!

Kelly B

BC - 540 John St, Victoria - 2/29/12

I would like to say that, not only was my windshield repaired in a timely manner, but all of the staff were so helpful, kind and accommodating. They provided the best windshield for me. Also, I was pleasantly surprised when I picked up my vehicle that it had been thorougly cleaned on the inside as well as the outside. It was like a new car. My thanks to the courteous staff and especially to Glenn Hartle and Iain Wharton. I will highly recommend this company to anyone.

Shirley P

BC - 540 John St, Victoria - 2/26/12

Excellent service, very personable and professional ! The location was very convenient for us as well. I will recommend Boyd's Auto body & Glass services to all and Boyd's will be my first call if needed in the future! Thanks again! Greg

Greg E

BC - 540 John St, Victoria - 2/26/12

I have the impression that this business is well managed and organized. The process for the submission of the claim is efficient and transparent, and the scheduling of an appointment for the repair was done according to my needs. Boyd submits the insurance claim directly to the insurance company on behalf of the insured. The staff are courteous and knowledgeable.

Ev a K

BC - 540 John St, Victoria - 2/23/12

All aspects of this company are very noteworthy, from the office environment to the employees and the service. We were treated with the utmost respect and informed on all aspects of the repairs at all times. The service was completed on time and was prefect. The dealership and the insurance company did their utmost to make us feel great as a loyal costumer. Thank you very much. The Wests.

Lena W

BC - 540 John St, Victoria - 2/9/12

I had minor damage on my truck's front bumper. I went to Boyd Autobody for an estimate. I found Michelle and Jamie very friendly and helpful. I was able to book my repair appointment very quickly. They gave me a courtesy car while my truck was in their shop. They both called me as the job was progressing and when the job was finished. I was so impressed with their friendly and professional service. The bumper looks brand new! They also washed and cleaned the inside and outside of my truck! I would highly recommend this body shop.

Janet H

BC - 540 John St, Victoria - 2/8/12

Fast, efficient, friendly, service in a very clean environment. I could not have asked for anything more to occur. At no time did I feel impatient, in fact I left with a smile on my face marveling that such an unpleasant situation as having my car vandalized could be handled in such a pleasant manner. Front desk and adjustor were both great. I also appreciated the update call from Jamie to assure me that things were on schedule. I would recommend the folks at your John street location without hesitation. They truly know the meaning of customer service.

Sue M

BC - 540 John St, Victoria - 2/2/12

How refreshing to find people that are happy in their work! It was such a pleasure to do business with Boyd Auto.shop. I found the staff were cheerful, friendly and went out of their way to be helpful. Thank for a great job.. Janice Ditmas

Janice D

BC - 540 John St, Victoria - 1/30/12

Excellent quality of workmanship and service! Your workers took the time to do a top-quality job. And re: customer service, Jamie and Michelle were especially helpful and friendly! Thanks for making what is usually a negative experience (a collision) into a positive one. We would recommend this shop to anyone in need of autobody work.

Terry and Linda J

BC - 540 John St, Victoria - 1/30/12

Pleasant phone manner, Courteous in person, Helpful, Cost-conscious, Efficient, Timely. Full marks on all counts from this customer. I would not hesitate to recommend Boyd Victoria. Big thanks to your team! Special mention to my contacts, Michelle and Jamie.

Neil M