Manitoba Feedback

MB - 20 Lakewood Blvd, Winnipeg - 1/9/14

I have used this Boyd Autobody location before and knew that the service was good. It's even better than I remember! Mathew and the rest of the team were polite, courteous, prompt and thorough from start to finish. He made sure that my car was brought inside during the bitter cold snap Winnipeg experienced this year, and that anyone needing to move my car knew about the sticky gear shift. My car was cleaned inside and out, and because he knew I would be arriving at a specific time to pick it up, he had it running for me when I arrived. The staff at Boyd provide stellar service and I recommend Boyd Autobody, especially this location, to everyone. Thanks so much!

Helen

MB - 120 King Edward St E, Winnipeg - 1/9/14

Having worked in my career in a senior management HR capacity as well as in Project Management, I am pleased to provide this feedback. What an exceptional team and leader. I had the privilege of talking with the staff both with the manager present and not. Same behavior. The staff, while quite a bit younger than my 55+yrs, were customer focused, professional, and, from a project management point of view, (especially the gentleman, Mathew?) were forward thinking, communicated well, managed expectations, coordinated and communicated status. Noteworthy. I will be letting others know about my experience and what a good experience it was. From the moment I walked in the door to completed project, it was something else. I could only hope to have companies in a project that would have staff as competent, relaxed and focused as this branch's team ... and leader. They provided me with a complete roadmap as to what resources were required, timelines, contingency plans (including car), no drama, and communicated with me every step of the way. Would hope that some of these staff are being groomed for ops management or other management roles and that that is part of their performance eval and career planning within the company. I have "raided" companies in past as part of my role in change management and to find the brightest. Had this event occurred when I worked in a senior hr role, this team or members of it would have been on my radar. I am sure their competencies and commitment to their manager and boyd's culture is not unnoticed. They are proud to be a part of your company. Congrats. read more

Ken K

MB - 614 Dudley Ave, Winnipeg - 1/8/14

I couldn't have wished for any better service..right from the phone call to come for an assessment of the vehicle damage, through the scheduling of an appointment to bring the vehicle in for the fix up, to the regular updates on the fixing, to the final call, that my vehicle was all fixed and ready for pick -up the service was friendly, informative, helpful, and professional...what a great job on the repair looks brand new.. I would return any time I would need the service, and would highly recommend this shop to anyone

Duncan M

MB - 951 Henderson Hwy, Winnipeg - 1/4/14

Fantastic service, super nice staff, so helpful and really went above and beyond, my car was washed and cleaned inside and out when I picked it up and almost looked like new! Thanks for the excellent service. It was a pleasure to deal with you all.

Jo-Anne and Gary M

MB - 614 Dudley Ave, Winnipeg - 12/31/13

Your the top rated repair shop in Winnipeg. Your attitude about getting things fixed was so good that I have no problem, you are very good people. Workman ship was awesome and the service from Stephanie and Katherine was great.

Ron K

MB - 20 Lakewood Blvd, Winnipeg - 12/30/13

Super friendly, efficient service. Front desk and service staff dealt quickly with my small repair. Thanks!!

Sue B

MB - 702 - 1st St, Brandon - 12/27/13

The staff at the Brandon location were amazing! they explained what was happening and went above and beyond what was required of them! they exceeded my expectations by far. :)

Katie

MB - 702 - 1st St, Brandon - 12/23/13

Great service! I was able to bring my car in during the holiday's and they still had it ready before Christmas. When I got my car back, it was washed and the interior was spic and span. Very pleased with their service.

Chris J

MB - 20 Lakewood Blvd, Winnipeg - 12/22/13

Excellent service, all of the staff are always very pleasant and helpful. Maurice especially went out of his way to do an unexpected repair on my car, it was so nice he was able to get my car back to me ASAP. I have recommended this Boyd to many people already.

Heather E

MB - 702 - 1st St, Brandon - 12/21/13

Their service was excellent. Kept me up to date with regular phone calls detailing progress. Car came back looking perfect, and it was cleaned as well! Staff were all very friendly, and greeted me by name when I came in, which was a nice touch. Highly recommend Boyd to anyone!!!!

Jason B

MB - 702 - 1st St, Brandon - 12/20/13

I was quite pleased with the experience. Staff was super friendly and helpful, the autobody did a good job, and they were quick. Very impressed!

Jeff A

MB - 702 - 1st St, Brandon - 12/20/13

Our SUV came back to us in factory condition, we were so impressed with the job that was done. Keep up the great work.

Arnold H

MB - 120 King Edward St E, Winnipeg - 12/19/13

Great friendly fast appointment. Wonderful customer service and quick repair. Car looks like it just came out of a showroom.

Michael H

MB - 84 Scurfield Blvd, Winnipeg - 12/16/13

I continue to be very impressed with the quality of work performed at this particular Boyd Autobody location. I am equally impressed that the manager, Mr. Jeff F., always gets up from his desk in his office to come out and greet me by name. When I came to pick up my vehicle they handled returning the rental car I had from Entreprise - saving me a lot of time. I also asked Jeff about my headlights and how I could clean them. He explained it to me, and had my car pulled in and polished them before I left. They all go above and beyond to be sure I get great service! Thanks to the whole team!

Gwen H

MB - 15 Marion St, Winnipeg - 12/13/13

Your people at Marion are GREAT !!

Jack S