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Vancouver, BC - 1111 - 73rd Ave

 

BC - 1111 - 73rd Ave, Vancouver - 4/10/13

CARD AND BAKING

Martha L

BC - 1111 - 73rd Ave, Vancouver - 4/9/13

The service provided by Boyd was absolutely excellent. I experienced a car break-in, which resulted in a shattered driver side window and damage on the door panel. Customer Service - Unfortunately car incidents are stressful and frustrating. However, Robin Soni at Boyd provided excellent customer service. He was a pleasure to talk to and very understanding of the situation. When the shop was almost closing, he had waited pass the office hours and coordinated with the car rental service that was also closing. I greatly appreciated the extra steps he took to help me through a difficult situation. Repair work - The repair and clean-up of my car was done in less than 2 days including over the weekend. This was pleasantly fast and the attention to detail in cleaning my car was fantastic. The small details like cleaning my dashboard was very ... appreciated. When I got my car, it felt like I was driving off the lot with a new car again! Overall, I wanted to provide this feedback and express my appreciation to Robin and the team at Boyd in Vancouver. I will definitely recommend them in the future, and specifically refer them to Robin. read more

Frederick J

BC - 1111 - 73rd Ave, Vancouver - 4/9/13

Awesome service. Really above and beyond. Rose was fantastic! Thanks so much :)

Becky M

BC - 1111 - 73rd Ave, Vancouver - 4/9/13

Over the past several years, I have taken my vehicle, my wife's vehicle, and even my father's vehicle to Boyd for some sort of repair at least half a dozen times. And whether it’s been for a cracked windshield, or a more serious repair job due to an accident, Robin Soni and his team have always gone above and beyond the call of duty for me. Not only is the entire staff friendly, they seem to go out of their way to turn an unfortunate incident into a pleasurable experience. Today, I brought my car in because it had a small chip in the hood due to a flying rock. Robin said to leave the car with him and he’d see what he could do. When I got back, they had carefully touched up the chip, washed my car, and toped up my washer fluid. And when I tried to pay, he wouldn’t take any money. Amazing to find that kind of customer service in today’s ... marketplace. I’m a happy Boyd customer and will be for a long long time. read more

Mark W

BC - 1111 - 73rd Ave, Vancouver - 4/9/13

My car was broken into for the second time outside of my home and for the second time Robin and his team at Boyd Autobody provided excellent service and made our car as good as new. This time some random parts associated with the car jack were stolen from my car. Robin went above and beyond, even driving to the car dealership to see what parts were needed, to order and replace everything that was taken. Courtesy car was provided, Boyd gave an estimate of when the vehicle would be ready, and communicated with us throughout the whole process.

James S

BC - 1111 - 73rd Ave, Vancouver - 4/9/13

Jason gave great service. I could have gone with another shop but since Jason connected me with Dent Wizard to take care of another small dent I decided to use Boyd.

Hugh D

BC - 1111 - 73rd Ave, Vancouver - 4/9/13

Good service from Jason once again. Rose found a better price for the glass and so saved me money.

Hugh D

BC - 1111 - 73rd Ave, Vancouver - 3/29/13

The personnel at Boyd were excellent. I had a front end collision and the hood was damage along with the lights. They did an excellent job on the repairs and went above and beyond the call of duty. Customer service was excellent and I would not hesitate to come back again for any type of service.

Eddy B

BC - 1111 - 73rd Ave, Vancouver - 3/29/13

Great service from Rose Kumar and her gang.

Lyle D

BC - 1111 - 73rd Ave, Vancouver - 3/28/13

Excellent service provied by Robin Soni. Although not an accident repair, I was dealt with professionally and efficiently by Robi. I would recommend Boyd to friends/family.

David H

BC - 1111 - 73rd Ave, Vancouver - 3/27/13

Robin and his team at Boyd Vancouver continually offer great service, timely work, and of course good quality repairs for my cars. Great to deal with, excellent communications and fairly priced for any private-paid work. Keep up the great work !!

Barry G

BC - 1111 - 73rd Ave, Vancouver - 3/26/13

I had my car repaired at Dean Brothers, Boyd Autobody and Glass in Vancouver BC last week and wanted to comment on the super service I received there. Robin Soni, the manager, went above and beyond to get my car repaired and ready for me on a very tight timeline, as I had to return to my home in the Okanagan Valley. I was very impressed with the friendliness, professional manner and customer service at this location and will not hesitate to use Boyd Autobody shops again in the future.

Kathy V

BC - 1111 - 73rd Ave, Vancouver - 3/23/13

Excellent customer service. Repair was quick and work performed was excellent. Went above and beyond to ensure my family was not inconvenienced while the repair was performed. Highly recommend to future customers.

Dwayne A

BC - 1111 - 73rd Ave, Vancouver - 3/22/13

Mr. Robin Soni and his team - Rose, Jason, et al - were courteous through out the process. The repair was done as quickly as can be expected. The work was done on time and within the estimated budget. I am very happy with the finished result and the complimentary cleaning of the vehicle. Thank you.

Howard W

BC - 1111 - 73rd Ave, Vancouver - 3/22/13

If there was one positive in having a tree branch fall on my car, it was the Incredible service I received from start to finish at Boyd. I was thoroughly impressed with how efficiently and how well everything was done - from pre-ordering parts before the car even arrived so that the repairs could be carried out quickly, to washing and vacuuming the car after the work was done. Even the oil change reminder sticker from the smashed windshield was salvaged and placed on the new one! Considering the extent of what needed to be done, the turnaround time was amazingly quick as well. I am grateful for and appreciative of the excellent treatment and service I received from Boyd at 1111 W.73rd, Vancouver. I would recommend them highly and without hesitation.

Tivannagh L

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