Richmond, BC - 12211 Bridgeport Rd

BC - 12211 Bridgeport Rd, Richmond - 3/28/17

Had a small dent at button of the driver side door. They fixed it promptly. Didn't charge! Amazing service and hospitality. Wish other body shops were so honest.

Rob B

BC - 12211 Bridgeport Rd, Richmond - 3/27/17

Went in to show a small dent at the bottom of the the driver door. They fixed it within ten minutes and it was complimentary. Loved their service and honesty.

Rob B

BC - 12211 Bridgeport Rd, Richmond - 3/26/17

I have been to Boyd's Richmond location on 2 occasions and am extremely thankful and highly impressed by the the flawless work and excellent service of Paulo and his team. Everything from setting up an appointment and making arrangements for a courtesy car to picking up my beautifully repaired vehicle on the date promised was easy and stress free. I recommend Boyd Autobody and Glass to everyone!

Shingo A

BC - 12211 Bridgeport Rd, Richmond - 3/26/17

I would like to thank boyd auto for the great work that they did on my honda accord... Special thanks to paolo(manager) and Vish (bodyman) for doing a good job and there service.

Alen E

BC - 12211 Bridgeport Rd, Richmond - 1/4/17

What can I say .. I may NOT have the RIGHT words for describing Kelly and Paolo who went out of their ways to service my vehicle. Their customer service in dealing with ICBC and keeping informed was second to none. Kelly and Polo were polite, professional, dedicated to providing day-2-day updates and chain of work needed and interactions with ICBC. Afterwards when I went to pick up my car, I actually didn't even recognize the car because they cleaned the outside so nicely, I was stumped. Keep up the good work !! Bob Gill

Balbir (Bob) G

BC - 12211 Bridgeport Rd, Richmond - 11/24/16

What a great experience! When I walked into the Richmond location I was greeted with promptly and warmly. The staff member serving me immediately processed my paperwork to get my appointment started. The customer lounge area had WIFI, good coffee and comfortable chairs, unfortunately I wasn't able to enjoy them very long because to my surprise my 45 min job was done in 25 mins. The same staff member walked me around my vehicle to ensure the work was done to my satisfaction (it was) and I was on my way. Thanks for the wonderful service.

Nelson

BC - 12211 Bridgeport Rd, Richmond - 10/30/16

Amazing service & kind people!

Sheila Y

BC - 12211 Bridgeport Rd, Richmond - 7/27/16

Fantastic. People easy to work with and fixed a chip in the windshield to make it look new.

Matt

BC - 12211 Bridgeport Rd, Richmond - 7/25/16

Excellent work and customer service.

Rob B

BC - 12211 Bridgeport Rd, Richmond - 7/15/16

As a first time customer, I was very pleased by the service provided by Joseph, Paulo, Samantha, and Tony. They are all genuine and friendly people who guided me through my car's repair every step of the way with great efficiency. Thank you again guys.

Gary T

BC - 12211 Bridgeport Rd, Richmond - 6/30/16

Went in for a repair for a window chip. The people at Boyd were friendly and knowledgeable. The service was quick and done well. Will definitely return to this location in the future.

Albert

BC - 12211 Bridgeport Rd, Richmond - 5/27/16

Got rear ended on May 3rd 2016 and ones I settled everything with my family insurance I decided to take my vehicle to Boyd Auto body and Glass. When I called to inquire regarding my car to be fixed the receptionist was very pleasant to talk to and answered all my questions. I booked an appointment with BOYD. When I arrived at BOYD everyone was super friendly I was dealing with Paulo the Richmond branch manager, Jester and Rod ( auto body and painter) all I can say is that they are outstanding employees and BOYD is lucky to have them, they really took good care of me and my vehicle. Paolo took pictures of my car and explain to me what will happen for repairs and told me that it might just take a day to do the repairs and if it will take longer he will let me know a head of time. They made sure that there was a rental car ready for me to ... take and Jester even drove my husband and I to enterprise to get it. I got a call from Paulo the next day and he delivered some great news that I can come pick up my car I was very surprised how fast they were with the repairs I thought it will take a few days. When I was driving towards the shop I can see my car it was sooooo shiny it was like picking it up from the dealership again I was stunned how clean it was even the inside, I was very excited. Checked out the car with Jester and he explained what they did and he even had a surprised for me my brand-new Mazda cx-5 was hit with a rock while driving towards Langley one week after we bought it so it had a big scratch on the front bumper was very sad about it but Jester did a little magic and polished it of for me so now I cant even see any damages on my front bumper so GREATFUL. Rod did such an awesome job painting the car its like we were never rear ended at all THANKS Rod. all I can say is that I will definitely recommend Richmond BOYD autobody and glass to everyone because they are FANTASTIC AND THEY GIVE AWESOME SERVICE!!!! Thanks BOYD read more

April F

BC - 12211 Bridgeport Rd, Richmond - 5/26/16

A week ago, a rock chipped my windshield while I was on-ramping onto the highway. Over the weekend, I went to a different shop near my house and they said filling in this crack could not be done. But I didn't want to give up, so I wanted another opinion. Since I work along Bridgeport Road, I decided to see if Boyd could help me out. And they did! Filling in the crack took the technician less than 5 minutes, even though he said 15 minutes. Once the work was complete, I could barely see the crack. I was very impressed by how fast the service was and the friendly customer service that was shown to me. I will definitely come back to Boyd if I need some body work or glass replacement done in the future. So far the crack is holding up but if the windshield decides to crack completely I will know where to go to fix it just because I value ... customer service and I am now a dedicated customer. read more

Alexander W

BC - 12211 Bridgeport Rd, Richmond - 5/25/16

I have a 2003 Infiniti g35 that got into an accident. The front bumper was pushed in and the driver side fender had a big dent.So I took my car to BOYD auto body for repair.The repairs were done beautifully. The paint job was clean and you can't tell what damages I've done. Not a trace. I left happy and would recommend to everyone who needs a good auto body shop. I would definitely come back for another repair. I hope not too soon?

Gino P

BC - 12211 Bridgeport Rd, Richmond - 5/20/16

These guys are awesome! I have had Boyd repair accident damage in the past and have been pleased with the results. So when I had another motorist hit their car door into mine and scuffed my car, I wanted to get a quote to repair. Paulo and his team buffed it out and washed the whole car - NO CHARGE!!!! Thank you for your great service! You know I'll be coming back! p.s. I told a co-worker about it - he immediately asked for Paulo's card.

Carl J