Richmond, BC - 12211 Bridgeport Rd

BC - 12211 Bridgeport Rd, Richmond - 5/20/13

My new Audi was recently in an accident and was damaged all down the passenger side. I brought it in to Rishi at Boyd in Richmond as he was highly reccomended by some friends. WOW. From the time I called him to the time I picked up my car on a Sunday ! I was assured my car was in great hands. Not only did Rishi pick up my Audi from Kits are but he came to work and opened the shop on sunday to accomodate my arrival back from my holiday and had the car shined up and ready to go. I can honestly say that this has been the most painless auto experience I have ever had. Rishi took the time to guide me through the claim process as it was my first accident in a very long time. When I came to get the car, it looked brand new and I could tell it was polished or buffed because i don't remember ever having the paint look that good. All in all I want ... to thank the staff and the people who did the work on my car for an amazing job. Samantha was very pleasant on the phone and made the paperwork easy. I will not hesitate to reccommend this shop to my friends and family as they truly go above and beyond. To top it off..... I had a small scuff on my bumper and I asked Rishi if he could help so I brought it in to him on the long weekend and he took care of it himself..... on his day off. Thanks Rishi and Thanks Boyd Richmond. Great Work. read more

Michael S

BC - 12211 Bridgeport Rd, Richmond - 5/17/13

Rishi and his team provided outstanding service in the repair of our MDX. I very much appreciated the ability to drop off and pick up our truck after hours and his willingness to accommodate our schedule. The workmanship of the repair was also excellent. I would highly recommend Boyd Auto in Richmond to everyone.

Mike L

BC - 12211 Bridgeport Rd, Richmond - 5/15/13

"I was very impressed with the "ease" of service. The operations manager not only met me at my dealership, somehow managed to pick the correct vehicle for me to drive ,and when he saw I was having difficulty backing out . . . .guided me through! All involved were professional, courteous and diligent. As a person with limited time, I really appreciated the lack of "hassle" and no need for individual follow up on my part. I would not hesitate to become a customer again if the need arises!"

Shelly h

BC - 12211 Bridgeport Rd, Richmond - 5/15/13

Great service, very friendly staff, absolutely no complaints. I brought my car in in the morning for a windshield replacement. They took care of the paperwork for ICBC, dropped me off back at work and finished the job before the day was done. Would definitely come again.

Owen L

BC - 12211 Bridgeport Rd, Richmond - 5/9/13

Excellent workmanship, reliable, punctual working time, car like new. Friendly staffs.

Bessie H

BC - 12211 Bridgeport Rd, Richmond - 5/3/13

Thanks Boyd Autobody & Glass for taking such amazing care of my Mazda. My car has never looked so beautiful! You did a great job and Samantha was fantastic to work with and took really good care of me :) Thanks again! I'm very pleased.

Tanya R

BC - 12211 Bridgeport Rd, Richmond - 5/2/13

Samantha Tan provided an exceptional level of service and went beyond her responsibilities to make sure we got what we needed and delivering across a positive message for Boyd as well.

Alex -

BC - 12211 Bridgeport Rd, Richmond - 5/1/13

Customer service was good and did a good and timely job on the repairs.

Victor C

BC - 12211 Bridgeport Rd, Richmond - 4/24/13

Glass service was excellent. It was done on time. The bonus detail interior cleaning was great. An excellent customer service from Mandy & Samantha!

Maria A

BC - 12211 Bridgeport Rd, Richmond - 4/23/13

From the moment I called reception and talked to Samantha until I picked up my truck the next day I received excellent service- My estimator Mandy was extremely courteous and her crew worked very hard to get my truck ready in one day. I will refer this shop to anyone looking for bodywork or glass. Thank you again Mandy and Samantha. Larry

larry h

BC - 12211 Bridgeport Rd, Richmond - 4/22/13

My wife needed her windshield repaired and got GREAT customer service from the staff. The job was done well and in a timely fashion. Prices are reasonable and I would definately come here again.

DAVE B

BC - 12211 Bridgeport Rd, Richmond - 4/18/13

Excellent service received throughout the procedure good explaination provided

Won L

BC - 12211 Bridgeport Rd, Richmond - 4/5/13

"I drove up to Boyd to inquire on a windshield repair. I've had a few done in the last few years and always thought it was somewaht "fishy" that some didn't even offer a receipt for the $50-$75 it cost me. So I thought I would keep looking for a new place each time. I pulled in, went to the service desk.They immediately inspected it and took my vehicle in to do the repair...mentioning there "is no charge for windshield repairs". I was completely suprised and very happy to wait while speaking to the very professional and friendly Operations Manager, Rishi Bakshi, who spoke very highly of his company and their mission. For any future glas work I will most definitely be going to see Rishi again. A class act!"

Lori B

BC - 12211 Bridgeport Rd, Richmond - 4/4/13

Rishi Bakshi helped me with both my glass repair and my collison repair. As soon as i walked in, I felt truly welcomed. Rishi made sure I had a rental car and made sure all my needs were taken care of. He even waited after the shop was closed for me to come and pick up my car. I would say this is the best customer service experience I have ever had at any shop. Thank you

Charrisse L

BC - 12211 Bridgeport Rd, Richmond - 4/3/13

Had a GREAT experience with boyd in richmond, as the customer service was amazing as i was dealt with very professionally and was impressed with the quality of work from the shop. I could not be happier and will be recommending Rishi and his team to friends and family!!!!!..

jay s