New Westminster, BC - 1321 - 3rd Ave

BC - 1321 - 3rd Ave, New Westminster - 8/7/13

"I just returned from collecting my car at your 3rd Avenue New Westminster outlet.My car appeared as new and the workmanship on the repairs was excellent. It matched the service received from the time I first entered the office. Mandy and the second girl (apologies for not knowing her name) gave me outstanding service. And my car was ready in the "time quoted". The "enterprise department" was the same. Abbas did the initial work and brought me the courtesy car. When I returned the car, it was the same! I could continue but you should know I would not hesitate to recommend BOYD - which is a positive statement!"

Gordon H

BC - 1321 - 3rd Ave, New Westminster - 8/6/13

"Friendly knowledgeable staff make you feel like they actually do want your business. And then they want you to come back again. Fast service without any "techno-babble". Car looks like new, I couldn't be happier. Did both body and glass work. Very few businesses nowadays understand that they have to earn repeat business. Boyd staff clearly understand that. I would not hesitate to recommend Boyd to my family. Well done."

Karl P

BC - 1321 - 3rd Ave, New Westminster - 8/2/13

Chelsea was very accommodating and helpful Boyd was recommended by a co worker

Brad N

BC - 1321 - 3rd Ave, New Westminster - 7/21/13

Imagine getting to you car and finding one entire tire stolen, lug nuts and all. It is a lousy start to the day! Trust me. The roadside assistance guy put my spare on, borrowing 2 nuts from one of the other tires. He also told me there was damage to the body and so I ended up at Boyd. I was none too happy but Mandy Melchert helped me in such a kind and considerate way that it restored my faith in humanity. She even went and got some lug nuts at my dealership so I could safely drive the car over for a new tire. Everyone I met Boyd was courteous, kind and caring, which, to me, indicates a caring attitude toward the work to be done. As it turned out my car didn't need body work, and I hope it never will, but if it ever does, Boyd's the place I'll go. You have my wreck-ommendation. Thanks Mandy.

Liduina V

BC - 1321 - 3rd Ave, New Westminster - 7/16/13

LETTER

Vera H

BC - 1321 - 3rd Ave, New Westminster - 7/5/13

I was very pleased with the service from the time I first delivered my vehicle until I picked it up. The repairs were fairly extensive but they were done reasonably on time, my vehicle looks great inside and out. I really appreciate the interior cleaning which I did not expect. The agent Mandy was very helpful regarding an issue I may have had with the rental car part of my insurance. She kept me fully informed at all times regarding the progress of my repairs and the status of my rental car coverage as I was on vacation when the repairs were being done and there could have been some conflict with the completion of repairs and the date I could actually pick up my vehicle. All in all, assuming the repairs turn out to be as good as they seem I am very satisfied with Boyd's service and performance and I would not hesitate to recommend them ... to anyone. yours truly, Brian Dunphy read more

brian d

BC - 1321 - 3rd Ave, New Westminster - 6/28/13

"Excellent service. From Chelsea, Mandy & Terry. Repair work is great. When I pick up my car, they cleaned it inside out. My car is available by Thursday PM. I was expecting it by Friday. "Under promise, over deliver" i like that."

Jerry P

BC - 1321 - 3rd Ave, New Westminster - 6/23/13

Hi Just a quick note of compliments for the excellent service and great work done to my two vehicles over the past couple of months ( a bit of bad luck ). Manager Terry and receptionist Chelsea are very friendly, helpful and efficient people who get things done well and on time. I even enjoyed a couple of fine cookies with my coffee. Keep it up folks, it's nice to have people like you blocks away from my home when we need it

John L

BC - 1321 - 3rd Ave, New Westminster - 5/23/13

This was unfortunately the second time in a year and half I have have to bring my car in for major work, and both times the people at the New West Boyd were fantastic. They really went above and beyond with their service and extra help! I can't recommend them enough. Terry really went out of his way for me on a couple of things, and I so very much appreciate his help getting my car back on the road quickly, and as cheaply as possible!

Megan B

BC - 1321 - 3rd Ave, New Westminster - 4/26/13

"Ethel", the 2003 Black Sunfire - says "Thank you - I'm so shinny and beautiful!". And I say - thanks for the service - and cleanup."

Theresa B

BC - 1321 - 3rd Ave, New Westminster - 4/26/13

Timely repair, excellent job! Best service ever! Pleasantly surprised by the shiny clean car, inside and out, when I picked up the car.

Vas R

BC - 1321 - 3rd Ave, New Westminster - 4/26/13

I really want to compliment everyone at Boyd who was working on my vehicle. The service was fantastic and the quality of the work was perfect. I will be the first to recommend this shop in the future. Thanks again to all. Best Regards Gavin

GAVIN D

BC - 1321 - 3rd Ave, New Westminster - 4/25/13

"I took my car in to the New Westminster Boyd location on April 22/13 for repairs to minor damage to my front bumper. I was a "repeat customer", as I had some more major work done there a few years ago, and had been very pleased with the work and the services. This time, on my arrival I was given very prompt, friendly and efficient service by both Chelsea (the customer service rep) and the service manager. The work was done by April 24/13, as promised, and I was totally happy with it As an "extra", my car had been detailed, which I certainly hadn't expected. All in all it was as good as a car-repair experience can be. would give the New Westminster Boyd people a 10 out of 10 for their good service and good work, and will certainly recommend them to my family and friends."

Linda Y

BC - 1321 - 3rd Ave, New Westminster - 4/21/13

i recently had a problem with my windsheild that boyd autobody & glass promply repaired. Their customer service is A1

hector d

BC - 1321 - 3rd Ave, New Westminster - 4/1/13

excellent customer service for a windshield 'crack' repair. Quick and explained fully repair.

reg z