Calgary, AB - 3807 Edmonton Trail

AB - 3807 Edmonton Trail, Calgary - 10/17/12

My car got damaged by hail, but previous to the hail damage there were a bunch of scratches along the passenger doors( we have no idea what happened) that were not included in the estimate as it was not caused by the hail, but Brent the painter took his time to fix them free of charge because they like to do things right and I was very pleased that they did this for me and greatly appreciated the extra work Brent did.

Kendra B

AB - 3807 Edmonton Trail, Calgary - 8/5/12

Just wanted to thank everyone at Boyd's for your help and a great job done. Will be contacting you later in the summer for one more job. Thanks

Vathana C

AB - 3807 Edmonton Trail, Calgary - 7/16/12

Great job on the Mustang, it looks as good as new. Very speedy and professional service. The office team is very informed on insurance procedure and work as a great liason.

Alissa S

AB - 3807 Edmonton Trail, Calgary - 6/22/12

Thank you for doing the great paint job on my car!

Nicole

AB - 3807 Edmonton Trail, Calgary - 6/15/12

Excellent service! Got 2 updates while repairs were being done. I would recommend Boyd without hesitation!

Suzanne C

AB - 3807 Edmonton Trail, Calgary - 6/14/12

I really enjoy this location, as soon as you walk through the door, you get a very friendly welcome. My second time was good as the first time. When sitting in there little office I always have a great conversation with them while they do there work, there like my new family. when my insurance company asked where I would like to go and my first response was Boyd's on Edmonton trail. I was also very surprised on how fast I got my car back, as they told me it would be a 3 day job, then they call me the very next day to say my car was fixed and I could pick it up any time. I did not expect that at all, it was a great surprise. Every time I need body work done on my car I will continue to go right to them thanks Jim, Andrew, and the wonderful lady at the door ( I cannot remember her name :( )

Alisha S

AB - 3807 Edmonton Trail, Calgary - 6/8/12

"My Feedback is actually in response to a warranty repair that was conducted June 4 - 7. Approximately 2 and a half years ago, I had my Mazda 3 repaired at Boyd through my insurance. 2 years later I noticed that the paint had started to flake off of the front of the car where the majority of the repair had taken place. I brought my vehicle to the same Boyd I had gotten it repaired to see if it was covered by the warranty. I have had many experiences in the past with warranties having "fine print" or time limits on them. So when I came in, I was ready for a fight. The exact opposite happened. I was greeted by the Manager, Jim Audette, and he proceeded to take a look at my vehicle in a very timely manner. (less than a 2 minute wait) And I understand that it was a very busy time for them which makes it even more impressive. ... Immediately upon inspection he replied that the flaking was absolutely not supposed to happen and that it was covered under the lifetime warranty. It was a great relief to me as I wasn't in a position to drop money on the repair. I spoke with him also about the fact that I work in aviation and am on call a lot and would require a rental. Jim assured me that this would be no problem. We proceeded with booking and I was told it would take about month to get the car in. This was understandable being how busy they were. Also, I understood that this way it would eliminate how long the car was away from me. A month later I took the car in and was literally picked up by enterprise in 3 minutes and brought over to their facility. From the time I dropped the car off to when I was in the rental headed to work, I bet less than 25 minutes had gone by. A big Kudos! The repair took exactly as long as anticipated and when I received my car back, it looked fantastic. They cleaned the inside and outside and had it sparkling. What I would like to point out is that this repair was done on warranty and they were receiving no additional money. They went the extra mile to make the process seamless and I was extremely pleased with the service of all of the staff there. This could have been a bad experience being that the original repair didn't go as planned but in the end, I will definitely will be coming back if I need anything done to my vehicles in the future. Thank you for all your professionalism, RIck" read more

Rick G

AB - 3807 Edmonton Trail, Calgary - 5/25/12

Letter sent in, see email May 25, 2012

Beryl C

AB - 3807 Edmonton Trail, Calgary - 5/17/12

Informal WOW. See email May 18, 2012

Marc F

AB - 3807 Edmonton Trail, Calgary - 4/22/12

The work done recently at Boyd Autobody and Glass (Edmonton Trail, Calgary) was exemplary in it's entirety and I highly recommend this place of business. From the first phone call to the time the car keys were handed back, I received courteous engagement with the with the process of being given a clear and detailed estimate, a follow-up call to outline work being done, and a verbal and written explanation of completed work. The service was done on time and as estimated. The body work was perfect, and guaranteed, and the detailing of the car was greatly appreciated.

Ann F

AB - 3807 Edmonton Trail, Calgary - 4/13/12

Hi Drew, Thanks for your honest and efficient service this morning. Its such a pleasure dealing with people that are knowledgeable about the industry, such as yourself. Ive delt with Boyds a couple of times now and have always received exceptional service. Ill call next week to make an appointment. Enjoy your weekend as well, With thanks, Krista Lucas

Krista L

AB - 3807 Edmonton Trail, Calgary - 6/28/11

I would like Boyd Autobody to know I received outstanding treatment last week when I took my Mazda 3 in for body repair. The staff was very pleasant, helpful and efficient. I am confident that their work is excellent and will recommend their shop to my friends and family.

Drex H

AB - 3807 Edmonton Trail, Calgary - 6/24/11

I would like t thank the staff and auto body mechanics for the great job in repairing our 2005 Toyota Matrix. From our intial appraisal to the completion of the job we were very impressed with the quality of work, the updates on the vehicles process and the timely fashion in which the job was done. The office staff were great and did everyting they could to make this process simple, easy and enjoyable. We would not take any of our vehicles to any other body shop. Thanks Again Bob Bond

Bob B

AB - 3807 Edmonton Trail, Calgary - 5/19/11

The shop I went to is not listed below, it was at 3807 Edmonton Tr. NE The service was exceptional, Daralynn at reception was so helpful and friendly as was Wayne the estimator who went above and beyond by offering suggestions about other unrelated repairs I am considering. I arrived at the shop at 0800 the morning I brought it in and by 0822 was in my rental car on the way to work! Excellent communication between the shop and Enterprise. The repairs are great, the car looks like new. The whole process was seamless. Thanks to all involved. Barb

Barb C