British Columbia Feedback
BC - 12211 Bridgeport Rd, Richmond - 7/21/12
I just wanted to take the time to thank all of the staff from Boyd Richmond, special thanks to the Rishi the General Manager. I have never used a Boyd Shop previously but I was pleasantly surprised with the excellent customer service and quality of workmanship on my Honda Accord. Not only was it fixed beyond my expectations but it was delivered to me by Rishi shiny and clean looking as if it was brand new. His professional manner and attention to detail was excellent and it was done so quickly. Thanks Rishi and thank you Boyd.
BC - 12211 Bridgeport Rd, Richmond - 7/20/12
Very friendly service adviser. Took my car in right away and had Enterprise pick me up immediately for a courtesy car. Excellent service.
BC - 12211 Bridgeport Rd, Richmond - 7/18/12
Highly recommended. Excellent quality of service, repair work. Quick and efficient. Much appreciated partnership with Enterprise Car Rental, pick-up and delivery. Friendly, accommodating, knowledgeable staff. Thank you!
BC - 540 John St, Victoria - 7/18/12
They did a great job on the repair for the bumper. I had work done there a few times and always happy with the result. The office staff were very helpful with the ICBC claim and explaining the repair. Thank you very much for not only washing the outside of the car they also cleaned the inside. I am pleased with their service.
BC - 12211 Bridgeport Rd, Richmond - 7/14/12
Once again my wife and I received timely service from Matt and Rishi and the car was impeccable when we received the following day, also washed/vacuumed inside/out. Being a very picky person, I have absolutely no complaints, as a matter of fact my 8 year old vehicle looks like it just came off the lot. Thank you for the excellent client care and treated us like a somebody, and going beyond the call of duty! Alex & Eleanor
BC - 12211 Bridgeport Rd, Richmond - 7/12/12
the car was fixed properly,and looks like brand new. They also fixed the scratches on my hood lid. In addition, the final bill is less than I expected.. I am very pleased with your service. consequently, i planned to arrange an appointment to fix my 1983 Buick LaSabre in the coming weeks.Matt is very helpful and courteous. Thank you Boyd!
BC - 1111 - 73rd Ave, Vancouver - 7/11/12
Great service. Very courteous staff and quick service. Exceeded my expectations.
BC - 2663 Sooke Rd, Langford - 7/11/12
Excellent customer service right from the minute I walked in the door until the time I picked up my vehicle, and it was finished one day earlier than expected. All the staff were great, but Wendy Anderson was absolutely fantastic, and made the whole experience totally stress free. I would certainly highly recommend this to others, and would certainly take any other future business there. THANK YOU!!!
BC - 12211 Bridgeport Rd, Richmond - 7/8/12
I can't say enough about Rishi and the crew at Boyd in Richmond. We bought our very first brand new car after 40+ years of driving and after only 365 k's driven we were rear ended. We had Boyd do the repairs due to the fact that they promised us that they would be all original Kia parts...no aftermarket ones. Being so new, parts were not readily available and some had to be ordered in from the factory. During that time there was very good communication in letting us know the progress of our vehicle. A few days after the repairs were completed, I noticed a slight flaw in the uphoulstry in the cargo compartment. I called Rishi and he said to bring it in at any time and they would see if we needed to make an appointment. I went in and they had a technician have a quick look and the fix was made in a matter of minutes. While I was waiting, I ... read more
BC - 540 John St, Victoria - 7/6/12
I have dealt with the John Street shop in the past and have had great service. This time was no exception. Very pleasant dealing with your staff Thank you
BC - 540 John St, Victoria - 7/5/12
I was very satisfied with how everything was done - including the most helpful staff. They even vacuumed the inside of my car. Would highly recommend this company.
BC - 540 John St, Victoria - 7/5/12
Great service and job ,truck was all washed and sparkling when i picked it up .I did have to call to check up on progress though.Thanks I would go back.
BC - 30860 Peardonville Rd, Abbotsford - 7/5/12
very good work as always
BC - 12211 Bridgeport Rd, Richmond - 7/3/12
I've had the pleasure being helped by Rishi Bakshi over the years at other body shops before relocating to Boyd. They definitely hired the right person to run this shop. My level of trust to follow Rishi is due to his consistent professionalism to look after my best-of-interest. Without a doubt, it's reassuring to know I'm leaving my car in great hands to get the job completed correctly. Thank you Rishi and Thank you Boyd!
BC - 2663 Sooke Rd, Langford - 7/2/12
"To those in charge I unfortunately had the need to visit this particular Boyd location twice recently. Normally such visits are not pleasant experiences and usually are hell on one's pocketbook. Not so with this location. Wendy and the two Chris' did everything in their power to ensure that I was given an exact, fair quote, provided with a "loaner"-which was ready to go when I arrived- and all delivered with empathy and smiles on their faces. Little things like the required paperwork being on the counter ready for signature when you arrive exhibit their detailed attention to service! If there is a better Boyd shop in the country I would be startled. These exemplary people provided me service above and beyond what one normally finds in todays service sector and I would and will recommend them to one and all who will listen! ... read more
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