British Columbia Feedback

BC - 1111 - 73rd Ave, Vancouver - 12/7/12

Robin and the whole crew at Boyd were very good to deal with and did a great job on the repairs. I would use them again and recommend them to others.

Pawliuk i

BC - 1111 - 73rd Ave, Vancouver - 12/6/12

Boyd Auto was recommended by Kia Vancouver for repairs to my damaged new car. The manager, Robin, personally provided me with fantastic service, excellent communication and professionalism. Having fallen victim to a hit and run that left my car unable to be driven, Robin organized for my vehicle to be delivered to Boyd that same day. Quotes were provided almost immediately and they sorted all my rental car needs whilst accommodating my busy schedule. Robin went over and above in terms of service and even delivered my vehicle as I was unable to collect. The car was good as new, very well cleaned inside and out with even the leather polished. Paint work is flawless and I'm very impressed with the quality of workmanship. And with a lifetime warranty on the work, I'm happy. I've dealt with lousy body shops before, but Boyd was really ... excellent and comes with my highest recommendation. read more

Bilton I

BC - 1111 - 73rd Ave, Vancouver - 12/6/12

Unfortunately I've had occasion to use Boyd at this location more than once (we were only responsible for one collision repair) and each time we were treated pleasantly, friendly and professionally by the office staff and the workmanship involved with each repair was certainly done professionally as well. I'd certainly recommend this Boyd location to anyone requiring collision repair or any type of body work.

banks c

BC - 1111 - 73rd Ave, Vancouver - 12/4/12

The service I recieved at your Vancouver location today was nothing short of outstanding. After scratching my car, I popped in to Boyd on my way to work to make an appointment to have them repair it. Robin took a look and suggested that he try to buff out the scratches. Less than 10 minutes later I was back in my freshly washed car and the scratches were gone, all at no charge! Thank you so much to Robin who completely made my day and now has a customer for life!

F

BC - 12211 Bridgeport Rd, Richmond - 12/3/12

Boyd via Rishi Bakshi has done an outstanding job of helping me take care of customer needs when body and / or glass work is required. He is proactive, co-operative and accomodating in his dealings with us. He offers added value service with courtesy cars, extra detailing, and in store estimates when required. He has become a valued business partner with Richmond Acura in our pursuit of outstanding customer service.

Bailey

BC - 12211 Bridgeport Rd, Richmond - 12/2/12

Great customer service, warm personalised care, great attention to detail and finish, and prompt and timely delivery. Truly a great experience working with Rishi and Boyd in Richmond. Would definitely recommend and re-use this shop.

Narayan F

BC - 12211 Bridgeport Rd, Richmond - 11/30/12

Thanks for the great service and attention to detail. I travel often from kelowna to Vancouver and was recommended to use your location to get my truck repaired. I dropped my truck off on a Saturday and it was ready for me on my return to Vancouver. Thanks again and keep up the good work. Jeff

Krapic I

BC - 12211 Bridgeport Rd, Richmond - 11/30/12

My car looks great! I'm very impressed with the repair work that was done, and the customer service that was provided by Rishi Bakshi and the front desk staff was great! The work was finished in just 8 days! The rental car service that they set up for me was extremely convenient. It was great to not have to worry about finding myself a vehicle because, you know, i'd just been in an accident and really didn't feel like doing much aside from getting home. I will definitely be suggesting this auto body shop to friends or family members that need work done on their vehicles and would certainly return to have work done on my own car. Thanks guys!

Doerksen I

BC - 540 John St, Victoria - 11/30/12

I'm very satisfied with the repair work.

Hall I

BC - 540 John St, Victoria - 11/29/12

Service was awesome! I went to pick up my car yesterday at the end of the day and got stuck in traffic. The staff all waited past closing time for me to get there. The repairs to my vehicle were immaculate and my car was freshly cleaned inside and out. I wouldn't go anywhere else. I have also taken my car to the Boyd on Sooke Road - when a poor deer had ran into the side of my van - and they are equally as good!

Alexander I

BC - 12211 Bridgeport Rd, Richmond - 11/29/12

I had one of our fleet vehicles repaired and detailed by Boyd in Richmond. Rishi and his team not only took care of damage to the paintwork, they spruced up a very dirty interior and returned the car - in record time - looking better than new. Would not hesitate to recommend their service and will definitely be using them for future fleet repairs.

O N

BC - 12211 Bridgeport Rd, Richmond - 11/29/12

I went to your Richmond location on Saturday hoping it was open and it was as no other place was. I had accidentally scraped my bumper and wanted to find out the cost to fix the damage. The person who helped me which I later found out was the manager Rishi Bakshi, went above and beyond my expectations! Not only did he buff out the scrape at no charge he let me wait in his office and brought me coffee. My two sons were with me also and he let them watch cartoons on tv. I had reservations about going into any body shop by myself as I thought I would be overcharged but was surprised at the level of customer service I received from Mr. Bakshi. Not only did he meet my needs he also exceeded my expectations. After this incident Boyd Auto Body & Glass Richmond has a customer for life. In this day and age it is unheard of for people to not ... only do something for free but be so good at what they do and Mr. Bakshi was amazing.I will be recommending him and Boyd Auto Body & Glass Richmond to all my friends and family. read more

Rai n

BC - 1111 - 73rd Ave, Vancouver - 11/29/12

Needed to get the front end of my company car replaced and Boyd did a great job and completed the job ahead of schedule. Dealt with Rose Kumar throughout the process and she was great! Would definitely recommend to others.

Kazuta i

BC - 30860 Peardonville Rd, Abbotsford - 11/29/12

I was very pleased with the fast, efficient service which I experienced at the Abbotsford Boyd location. The staff were friendly, knowledgeable, and explained everything to me. When I went in to pick-up my vehicle, the interior was vacuumed, and all aplliances/dash clean and shiny! Gave me the brand new car feel all over again. Overall job well done, and I will definitely recommend Boyd to friends/family. Thanks Guys!

Maxwell I

BC - 30860 Peardonville Rd, Abbotsford - 11/28/12

I have to say that this is the best service I have ever had in regards to collision repair. They came to my office to take the pictures of htedamange, and kept me informed of everyting going forward. They then cam & picked up my vehicle from work, and dropped off a courtesy car, and then returned my vehicle when it was completed. I did not have to take any time off of work to do this. It was fantastic. I work in the service industry, and you do not see this kind of service too often. So thank you for your outstanding service. Cindy

Richard F