British Columbia Feedback

BC - 540 John St, Victoria - 10/8/13

Great service. Friendly. Professional. They washed my car - I love that. They also made early morning drop off easy.

Nicole V

BC - 12211 Bridgeport Rd, Richmond - 10/8/13

I left work early to scramble to get my summer tires changed to the winter set before heading out of town for a road trip. I didn't have an appointment, so I figured I would try my luck at finding a shop in the afternoon and hopefully get my winter set put on before day's end. I decided to visit the Richmond Boyd first as my previous encounter with the shop left me very impressed. I decided to talk to Rishi Bakshi first as he was my primary point of contact the last time I was there, and after exchanging pleasantries he offered to change my tires free of charge! That probably saved me $40! And I didn't have to wait for my tires to get changed. Right away, he assigned three employees to work on my car, and like last time he let me visit the work area so I could watch his team work on my car. The team was diligent and courteous as they ... worked on my vehicle. It was like I had a personal pit crew! As the team worked, Rishi and I talked about our shared passion for golf. The team was very efficient yet thorough, making sure to crank the last few revolutions on each tire by hand to get the tires to fit just right. In less than 20 minutes, the team was finished, having also bagged my summer tires and stacking them into my car. I was absolutely floored by the customer service and quality of work at Boyd Richmond. Once again, Mr. Bakshi and his team went beyond the call of duty to accommodate me, and now I'm all set for my trip to the Interior. When I get back I will definitely bring my other car to Boyd to get its repairs done. Thanks again, Boyd! read more

Neil B

BC - 1111 - 73rd Ave, Vancouver - 10/7/13

Quick, professional repair service and courtesy car for customer convenience. Would recommend to friends to go to Boyd if they need repair

Peter Z

BC - 1111 - 73rd Ave, Vancouver - 10/7/13

outstanding service. very easy to deal with. professionals. they expedited my claim, eventhough they didn't have to. I've already recommended them to two co-workers! Thanks Darryl C.

Darryl C

BC - 2663 Sooke Rd, Langford - 10/6/13

great service, communication, nice people to deal with. would highly wreck-ommend!

Bryan B

BC - 1111 - 73rd Ave, Vancouver - 10/5/13

The crew at Boyd was outstanding. I was especially impressed with Robin who kept me informed of the progress and took really good care of me. The car looks beautiful.

Michael B

BC - 1321 - 3rd Ave, New Westminster - 10/5/13

Awesome service and work! And I got my vehicle back FAST. I took my vehicle in expecting to be given an appointment to bring it back for the work but they took my car on the spot and set me up with a rental. I got a call the next day saying my vehicle was ready! The work was flawless. Including the windshield they handled three claims at the same time. The paperwork was non-existent on my part .. I only had to initial and sign on the dotted line and was on my way. Would highly recommend to anyone!

kelvin C

BC - 540 John St, Victoria - 10/4/13

I have gone to Boyd Auto body twice. The first time a very large vehicle backed into the front of my car and when Boyd finished with it, it looked brand new. I was so impressed; they also notice the rad case was cracked inside, so they are very thorough. The second time my back bumper was hit and run in a parking lot. Boyd did an awesome job again. I was so impressed to get my car back with a sparkling clean interior too! They go the extra mile. I highly recommend Boyd and would not hesitate to call them if I have any more mishaps!

Sharon M

BC - 540 John St, Victoria - 10/4/13

Unbelievable service, staff was amazing and really enjoyed everything except for the fact someone had ripped the mirror off my car, and that was the reason I was there.. thanks again

russell m

BC - 2663 Sooke Rd, Langford - 10/4/13

I would like to give a great big thank you to the staff at Boyd Autobody. Wendy was so polite and helpful. She was so caring and its been a long time since I have come across such amazing service. I would not hesitate to go back and would greatly recommend them to anyone.My car had been written off by ICBC and they worked hard to save it so I cant thank you enough!!

Sharon W

BC - 1321 - 3rd Ave, New Westminster - 10/3/13

I just want to thank you and guys who worked on my bumper for the amazing job you did. My bumper looks better than when I first got it! I was surprised how quickly you were able to get my car in and get me back on the road, it was great!

Stephanie S

BC - 540 John St, Victoria - 10/3/13

I was very impressed with the service I received. I took my vehicle in on the Friday to get an estimate, I was then able to book it in on the Monday. They had a courtesy car for me to use while my car was in the shop. I will definitely not hesitate to bring my car back if I should ever need any type of auto body work done on it again. Thank you again.

Michelle R

BC - 9666 King George Blvd, Unit B, Surrey - 10/3/13

I am writing this on behalf of Erika B as she has asked me to contact you & tell you it was so nice to hear the sweet sound of "No Charge", after having 2 pieces of rubber repaired on my car. I have been to Boyd for repairs before & have found them to be good people. I do not have a computer. My friend kindly said she would drop you a note expressing my appreciation.

Erika B

BC - 12211 Bridgeport Rd, Richmond - 10/2/13

they were very friendly, and they kept me informed about my car or an approximate time it would be completed. I was very satisfied, I would recommend them to anyone I know that would need collision repair.

Fayyaz T

BC - 540 John St, Victoria - 10/2/13

All the staff at the Victoria office are personable, helpful and efficient. Glenn Hartle Ops Mgr explained the process for our repair very clearly and accommodated us quickly with little fuss or disruption to our daily routines. The repair was done expertly with no sign to a layman's eye that anything had been done. We especially appreciated the great clean up both inside and outside of our car. I can't say I want to be in a position to use Boyd's service again! but if it is necessary it is good to know there a local business you can rely on for service you can trust to be done to a high standard. I would highly recommend them.

Patricia M