British Columbia Feedback

BC - 12211 Bridgeport Rd, Richmond - 1/12/14

Rishi and his team are very professional, timely and trustworthy. The service exceeded my expectations. I will definitely use them again and recommend them to my friends. Thank you!

Mary D

BC - 1111 - 73rd Ave, Vancouver - 1/10/14

Had my Acura tsx repaired here after someone tried to break in my car.Good service, Quick, perfect repairs, everyone in office is nice. Would highly recommend to anyone. :)

Jas

BC - 1111 - 73rd Ave, Vancouver - 1/9/14

It was a pleasure dealing with the shop, in particular Robin S. If by chance I need autobody work I would definitely return.

Leanna S

BC - 1111 - 73rd Ave, Vancouver - 1/9/14

Everyone went out of their way to provide the great service received.

Richard G

BC - 12211 Bridgeport Rd, Richmond - 1/9/14

Just before Christmas I had a single vehicle accident. Along with all the usual worry about getting my vehicle repaired I was worried about all the running around that my family was committed to over the holiday. The staff at Boyd Richmond were professional and took the time to help outline options that were available and help me make informed choices about how best to navigate the repair process with ICBC and the Boyd repair shop. Repairs were completed ahead of time, with no surprises. Thanks to the staff at Boyd for making the best of a bad situation. Doug S.

Doug S

BC - 12211 Bridgeport Rd, Richmond - 1/8/14

I was recently in Vancouver to purchase a vehicle. Once I viewed the car I was potentially going to purchase I realized I would feel more comfortable having it checked out by a professional. Knowing Rishi for many years, I knew he was the right guy for this job. Since I had to return home for business, I reached out to him and had the car brought to his shop during my transaction. Rishi came in on a sunday and spent 2 hours personally viewing and inspecting all aspects of the car to ensure I was getting what I had seen in the pictures. I was looking to spend some money on fixing small chips and scratches as the car was a couple of years old but Rishi advised me that most of this is superficial and he could polish it out for no charge himself. After taking care of all of my requests and handling these small details I was assured by Mr. ... Bakshi that this BMW was ready to roll and I should be "worry free" about finalizing the deal. He even took the time to drive the seller to the train station once he dropped the cars and paper work off. I then finalized the deal and Rishi has helped ship my new 650i to Edmonton for me. I was blown away by the extent that Rishi went to for me for a job that he was not financially benefiting from. On the flipside, I knew due to his professional nature that I could count on him. Although this was more of a personal transaction and not directly linked to a Boyd "Sale" I will continue to hold Rishi and Boyd in high regards. We do have many Boyd location in Edmonton and i am sold on spreading the word. Everyone needing automotive assistance should experience this type of personalized service that Boyd offers. read more

Robby S

BC - 12211 Bridgeport Rd, Richmond - 1/7/14

Once again I found myself pulling into the driveway at Boyd Richmond. Once again I was welcomed by the warm knowledgeable staff and given the most professional service one could ask for. Hats off to Rishi once again. From the time I call him and explain my situation and the nature of my claim to the time he hands my keys back to me, I know my car is in the right place. My VW was in at Boyd Richmond prior to the holidays for a minor accident I had with a raccoon. During the course of the repairs I was constantly informed and updated by Rishi via text or email and was told "Let me worry about the car".... this peace of mind is one of the many reasons I return to this location for my auto service needs. Since my first experience here I have passed on Rishi's and Boyd's name to many family members and colleagues. I will continue to ... support this location and Rishi as long as I own a vehicle. Thank you Boyd for being the BEST at what you do. Thanks Rishi. read more

Neil B

BC - 1111 - 73rd Ave, Vancouver - 1/7/14

Very professional, fast and courteous

Tony D

BC - 12211 Bridgeport Rd, Richmond - 1/7/14

Best Service. Amazingly well priced. Great customer communication. I would proudly refer Rishi and his team at Boyd Autobody, to family, friends and clients for any autobody repair needs. They did an amazing job on my Audi A5 for an amazing price. I wouldn't go anywhere else after the experience. Just picked up my car yesterday.

J R

BC - 1111 - 73rd Ave, Vancouver - 1/4/14

Fantastic experience from the time you step into the reception area to the time you return to pickup your vehicle. Vey professional and knowledgeable staff-especially Robin S., the manager, and Rose-who carries out multiple duties. Most recently our family GLK 350 received the Royal Boyd Treatment. Everything is explained down to the smallest detail. You can question staff who worked on your vehicle. A model business that others should follow

Dr. Raj S

BC - 1111 - 73rd Ave, Vancouver - 1/3/14

Robin and another guy are so friendly! Somebody put paints on my new car and I was so upset. I had to go to the bodyshop to get it cleaned.when I got there, they examined the car and said that they might be able to remove just using some solvent so that I didn't have to pay 300 bucks. And they did manage to clean it and my car looked perfectly clean! I saved 300 bucks and I really appreciated their help. They are very considerate and they provided excellent service!

Ling L

BC - 1111 - 73rd Ave, Vancouver - 1/3/14

Rose and Robin were very friendly and efficient in handling my claim, the workmanship was excellent and included some repainting not covered by insurance at no extra cost to me. I can recommend them without reservation.

Michael N

BC - 2663 Sooke Rd, Langford - 1/3/14

It was Christmas eve afternoon, and I was running around getting last minute things done. I was driving my nearly new Fiat 500 which I take great pride in. Upon backing out of a parking stall, my car was too close to a bright yellow concrete pylon, and suffered severe scratching, minor denting, and a good lot of damage. I was having a particularly bad day to begin with, so this accident was the straw that broke the camels back. I happened to be in Langford at the time of the incident, so drove the car to Boyd Autobody at 2663 Sooke Rd. I was greeted by Wendy who truly went over & above her call of duty. I was emotional and in tears, and Wendy's assurance, and comforting measures calmed me down shortly after entering the shop. Wendy handed me keys to a loaner vehicle for the duration my car was in for servicing. By the time I left ... Boyd, I was happy, calm, and felt stress free. It is with no doubt that I owe this positive experience to the kind, professional, and personal service Wendy offered. I will always choose Boyd for my vehicle repairs, and recommend them to my friends and family. A job well done. With gratitude, Louise F. read more

Louise F

BC - 12211 Bridgeport Rd, Richmond - 1/2/14

I appreciated their prompt and professional turnaround for my Limo. They ensured by vehicle was repaired as soon as they can so I can put my vehicle back on the road with minimum downtime. Thank you!

Ken L

BC - 540 John St, Victoria - 1/1/14

Customer service was very courteous, professional and delivered an excellent product.

Glenn