British Columbia Feedback

BC - 12211 Bridgeport Rd, Richmond - 1/30/14

Got rear ended and had my rear bumper wrecked. Read some reviews online and found Boyd with really good reviews, so I decided to take it to Boyd. It's my first time getting into an accident, and due to my previous unpleasant experiences with different Autobody shops, I was extremely nervous and careful. The staff are extremely friendly and patient with me. Especially requested a fuel efficient courtesy car upon request. After they took my car in, they called me and gave me updates. They also reassured me with pictures taken and sent to me to ensure I was satisfied with my new parts. Unexpectedly, it was a speedy repair and I took my car back in no time ! My boyfriend and I were both really happy with the work done. After i got my car back, I realized a rattling sound coming from my car. Like something came loose and was rocking around the ... car. Called them and they immediately took my car back in. Took them over an hour to diagnose the problem (taking parts apart and inspecting my car in and out), and found out that it was a pen that's causing the problem. They said it might have been the aftermath of the accident causing the pen to slide underneath the carpet rubbing against the metal, but unlikely. Regardless, they did not charge me a dime for all the effort, work and time put in diagnosing the problem, despite that it wouldn't be covered from my insurance. Would definitely recommend this shop. I would give 10/10 for their service, professionalism, competency and speed. read more

Joey L

BC - 1111 - 73rd Ave, Vancouver - 1/29/14

Quik very polite service! Everything was easy going

Madden

BC - 12211 Bridgeport Rd, Richmond - 1/28/14

I just recently picked up my Audi Q7 from Boyd in Richmond. Amazing attention do detail and the customer service was great! Rish B. was the fellow I dealt with and he made me feel like I just bought a brand new car from him. When my vehicle was ready it looked perfect.

Michael S

BC - 1111 - 73rd Ave, Vancouver - 1/28/14

Gale and Rose and rest of the staff put the human touch in dealing with me. Very knowledgeable and courteous staff made my visit there at ease. Repairs were done on time to my satsfaction. Thank you guys!

Kannon K

BC - 2663 Sooke Rd, Langford - 1/27/14

I originally went to Boyd's Autyobody by picking the name from a list supplied by my insurance provider. The second incident happened and I didn't have to think twice. Wendy and Kris have both gone the extra mile and made using their services as efficient and pleasant as possible. I have no problem in referring Boyd's Autobody Colwood to friends who may need their services. Wendy deserves 5 stars by herself. Thanks for the excellent services and hopefully I never need them again... if I do Boyd's in Colwood would definitelybe my choice.

Alexander (Don) M

BC - 1111 - 73rd Ave, Vancouver - 1/25/14

Thank you team at Boyd Auto Body on 73rd. You went way beyond my service expectation. Firstly you fit us right in on a crazy snow day and supplied a temporary light to get me through to my appointment day. Then when I mentioned an issue that turned out not to be from the accident, but was still under warranty. You took my truck to the dealer and had it fixed for me, no cost. Figuring, since I already had a rental car, why waste extra time taking it in on my own. Thank you for exceptional out of the box thinking and amazing customer service. Most importantly my truck looks brand new :)

Nicole

BC - 12211 Bridgeport Rd, Richmond - 1/24/14

I'm very pleased with services at Boyd. They kept me informed of my vehicle status. Thank you very much !

Jian Chao L

BC - 1111 - 73rd Ave, Vancouver - 1/20/14

Thanks. Courteous and efficient service

Tine K

BC - 22715 Dewdney Trunk Rd, Maple Ridge - 1/18/14

Scott and his team did an excellent job. My vehicle has never looked so good. Scott kept me up to date on the progress and explained the process to me.

TJ J

BC - 1111 - 73rd Ave, Vancouver - 1/18/14

I was really upset when my car window was smashed and even more so when I realized there was also damage to the inside of the car and the window frame. My Kia dealer set up the appointment with Boyd. When I arrived Robin greeted me and assured me that all would be taken care of and I would have to do nearly nothing. He was right, it went very smoothly and Boyd also took care of the cost of a rental car for me. Robin was very professional and kept me updated on the status of my car repairs. I would return back to Boyd if I had another issue with my vehicle.

Kaitlin S

BC - 1111 - 73rd Ave, Vancouver - 1/16/14

Robin S. and his team were outstanding! Excellent communication and follow-up! Thanks for the great service guys!

Sean M

BC - 1111 - 73rd Ave, Vancouver - 1/16/14

Fabulous service, thank you for being there for me.

Mark P

BC - 1111 - 73rd Ave, Vancouver - 1/15/14

Nice job on my broken window guys - thank you so much. I will recommend you to friends and family - absolutely.

Brent W

BC - 1321 - 3rd Ave, New Westminster - 1/14/14

This was the second time I had taken my car to Boyd's.The staff again were very pleasant and very efficient. I was particularly appreciative because they very kindly did not charge me to fix some small chips in windshield. As I was just about to head off for a long trip I wanted to make sure my windshield didn't crack on the trip but had been humming and hawing about getting them fixed since they were so small. I really appreciated the gesture. I would definitely recommend Boyd's to my friends.

Jamal M

BC - 1111 - 73rd Ave, Vancouver - 1/14/14

Service was great, everyone in the office was very helpful and the body repair was super. Plus, the car was nice and clean when I picked it up. Thanks for a great job!

Lorin R