Vancouver, BC - 1111 - 73rd Ave

BC - 1111 - 73rd Ave, Vancouver - 6/12/13

I was very impressed with the service at Boyd Auto Body. I found them very professional: repairs done in a timely manner and excellent communication throughout the time was spent in the shop getting repaired. I especially appreciated the email I received while my car was in the shop, informing me of the progress of the repairs. They were very understanding and seemed sympathetic of my situation with the possibility of my car being written off by the insurance company. The manager assured me that he would drive down and pick up a brand new replacement bike wrack, and offered to install it onto the car once the repairs had been completed. Not only did they do the repairs on the vehicle, they also went out of their way to recycle some old pillows I had in the trunk. And, of course, I really appreciated the excellent vacuum and car wash jobs. ... I was impressed with them four years ago, and, again, this second time round. Should I get fall victim again to another accident , I would definitely return to Boyd Autobody. Keep up the great work! read more

Tess E

BC - 1111 - 73rd Ave, Vancouver - 6/12/13

Robin and Rose were very helpfull through out the whole proccess from booking my appointment, organizing a rental car and getting my car back to me on time. They were both very proffesional and Boyd is very lucky to have such dedicated employees that take their jobs serious. I will definitly be comming back when I get into my next accident, I almost cant wait... Hopefully this gets back to them so they know what a great job they are doing. Thank you, James McGregor

James M

BC - 1111 - 73rd Ave, Vancouver - 6/11/13

I received excellent service, courteous and prompt. Your front end person, Rose, was welcoming, cheerful and knowledgeable. Thank you.

Ian G

BC - 1111 - 73rd Ave, Vancouver - 6/11/13

The people at Boyd Autobody and Glass provided us with exceptional service! Super fast, convientient and very professional. If you've never worked withthem you should check them out! Rose and Robin are the best!!!!

Cecilia H

BC - 1111 - 73rd Ave, Vancouver - 6/10/13

Robin provided great customer service on everything from taking my car without an appointment, giving me a ride to the Canada line, prompt information on when my car would be ready, to follow up even after my car was completed. Very impressed Boyd! People like Robin make the experience of a car accident less painful!

Tyler M

BC - 1111 - 73rd Ave, Vancouver - 6/9/13

Thanks Robin and Jason for the outstanding customer service during my collision repair. I appreciated going out of your way to make my repair experience great. Right from making sure the car rental was organized, to fixing my vehicle promptly and washing it was a surprise treat! I would happily recommend Boyd to collegues and friends when the need arises. Sincerely, Doug Doyley

doug d

BC - 1111 - 73rd Ave, Vancouver - 6/6/13

I had both collision repair and glass repair. I chose this shop because they do both. I had terrific service right from the start from Rose. She was very friendly and helpful, and knowledgeable what information she needed and where I could find that from ICBC. I called some shops closer to my home that said they could do the same repair, but I chose to leave my car with Boyd since I had such a good first impression, and very professional help. I did not have to wait for anything, drop off was smooth, the car was ready in time and I got a prompt phone call and I did not have to wait to pick my car up. The repair was well done and the car was nicely washed and vacuumed as an extra service.

Britt K

BC - 1111 - 73rd Ave, Vancouver - 6/5/13

Friendly staff and excellent service.

Hoi Yun W

BC - 1111 - 73rd Ave, Vancouver - 6/5/13

Excellent service ,extremely professional ,very polite. Would highly recommend Boyd to any other people. Loaner car was excellent. Addressing people by their first name speaks highly of all staff. Keep up the GREAT service.

Tony D

BC - 1111 - 73rd Ave, Vancouver - 6/5/13

I went to the Boyd site, but it asks for too much personal information, so I am not going to submit a response. Thank you for your prompt attention to my car repairs and your professional manner was noted and appreciated. Craig

Craig C

BC - 1111 - 73rd Ave, Vancouver - 6/1/13

Rose and Jason were great. This whole process was easy and quick and very customer focused. Hopefully, I won't need collision repair service again but if I ever do, I'm coming back to Boyd.

Nathan M

BC - 1111 - 73rd Ave, Vancouver - 5/31/13

"Their motto should be "at speedy we care" ... This phrase says it all, fast, efficient with great customer service. I came in, the damage was quickly assessed, when I brought the car in for the window replacement 2days later, I was driven home, then picked up. The time was earlier than promised. Kind and caring! Rose, Robin, Mike....you are terrific.....incredible service! You will certainly be recommended!"

Dinah L

BC - 1111 - 73rd Ave, Vancouver - 5/31/13

Did a good job

phil s

BC - 1111 - 73rd Ave, Vancouver - 5/31/13

As usual, the service was excellent!! I loved the fact that the rental car was brought to the Boyd location. It saved me a lot of time. I am very busy so was very appreciative of that. Not only was the work done on my car excellent but the ongoing updates were appreciated. Robin and the team did a great job.....just like last time.

Trish V

BC - 1111 - 73rd Ave, Vancouver - 5/31/13

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Arthur P