Read What Our Customers Are Saying!
MB - 2405 Pembina Hwy, Winnipeg - 3/15/12
The service received at Boyd was excellent. From the receptionist who took our initial inquiries and set us up with a time to bring in our vehicle to the pickup of the repaired vehicle, Boyd provided excellent service. The bumper, which needed replacing, was repaired quickly and well. Additionally, Rob, the individual who greeted us upon picking up the car, helped us take out an additional dent with a suction device. He did so with no extra cost and was friendly and helpful. I would certainly recommend Boyd in the future. I also would like to thank Rob for going above and beyond to serve us. Thank you
MB - 730 Nairn Ave, Winnipeg - 3/14/12
I did not have a repair done at the store. I needed some clips for the windshield reveal on a 1968 Oldsmobile 442 that I restoring. The windshield was installed at the auto body shop that painted the car for me a few years ago. When I tried to install the trim pieces I found that the wrong clips were installed and they would not hold it in place. When I asked the staff member if he could possibly help me with my problem, he called his supplier and was able to get me the clips that would work. I feel that he went well beyond any expectation I may have had and I am eternally grateful for what he did. I will certainly recomend this shop to anyone that might deed their type of service.
MB - 120 King Edward St E, Winnipeg - 3/14/12
Went into Boyd because the truck cap that i have on my F-150 has to be unbolted and moved back to allow me to change the rear signal lights. The company that put the cap on the truck no longer sells truck caps and refused to to drill large enough access holes in the cap frame to allow me to unscrew the the cover plate for the signal lights. Anier Kamfoly (Operations Manager) looked at what was required and scheduled me to to come in over lunch time and had a service tech fix the holes for me. Not only did he redrill the holes, but also changed the light bulb. When he was finished, i asked him how much and he refused to charge me, even after i asked if he was sure. Not only did Boyd do the work in a very short period of time, but the service was fantastic. I've always liked Boyd, but this raises the bar on quality and service. It's the ... read more
BC - 1111 - 73rd Ave, Vancouver - 3/14/12
Both Mandy and Rose offered great customer service. My SUV was fixed quickly and looks great
BC - 2663 Sooke Rd, Langford - 3/13/12
My experience at Boyd Autobody was superb! I use a walker, so I have a van which makes it much easier for me to load my walker. I have used Boyd more than once and every time they have gone out of their way to make sure I have a van as a courtesy vehicle, which makes a very big difference to me. They are absolutely wonderful people that work there and I highly recommend them.”
BC - 540 John St, Victoria - 3/13/12
The customer service from the receptionist to the shop repair man was extremely curteous, professional and very informative. I was very impressed with the conclusion of repairs done to my front bumper. Very good quality work. When the shop repairman brought my car around to the front it was clean inside and out and when I mentioned that my headlight covers were so scratched he took the car back into the shop and cleaned them up with a polish. Above and beyond customer service that I hope to have the pleasure to use again if I ever need to.
AB - 7940 Yellowhead Trail, Edmonton - 3/13/12
My recent experience at your shop was amazing! Thank you to Jen for being so efficient with the paper work and to the professionals in the 'back' for doing an outstanding job, especially detailing my vehicle for pick up. MANY THANKS!!! With Gratitude, Karen Sturwold
BC - 30860 Peardonville Rd, Abbotsford - 3/13/12
The care and prompt service provided by the staff at the Abbotsford location was by far exceptional - as from the time of my first phone call to book a time and date for my repair to be done went without a hitch. The loaner vehicle provided was clean and ready with a full tank of gas when I arrived at the location. Paperwork was all prepared and ready for signature and after a short review of my upcoming repair and an inspection of the loaner vehicle was performed and found to be in order. The staff assisted me in transferring some personal items from my van into the loaner - which was great as I am somewhat handy-capped. My Van was repaired and returned in the time frame quoted - along with a follow up phone call to arrange a time for me to come and pick it up. Both the interior and exterior of my van were a lot cleaner than when I ... read more
BC - 2663 Sooke Rd, Langford - 3/12/12
I just wanted to let you know about the great service I received during my recent claim. I hit a deer with my 2005 VW Passat - thankfully my car was still driveable and no one was hurt. I took my car in on Monday, March 5th and was looked after by Wendy. She was a great help in getting everything going for me and provided me with a loaner car. I expected to be without my car for weeks. Imagine my surprise when I got a call on Friday afternoon (March 9th), that my car was ready to be picked up. I was so pleased to have my Passat in time for the weekend and in a much cleaner state than when it had arrived! Thanks for the great service!
BC - 30860 Peardonville Rd, Abbotsford - 3/10/12
First of all let me start by once again by thanking Larry McKenzie for superior customer service. Larry, was polite, professional , and provided the quality service I required. With in Minutes he drove to my dealership listened intentively, and assured this was a task he was able to Handle. He provided a time line, and made follow up calls to reassure the work was in schedule. The job was completed in time, with the results I wanted. This is superior customer service.
BC - 12211 Bridgeport Rd, Richmond - 3/8/12
Rishi Bakshi was excellent. He offered to get me in immediately. He offered me a free rental, even though I'm a roadstar anyways. I heard about you from a friend of mine who had some work done there and mentioned your lifetime guarantee. I looked you up on the internet and just called and drove in. Next day I had my car back. The best thing was that my car was a total mess as I have kids with food and wrappers and whatever else. They did an excellent job of detailing my car. That was really appreciated. Note: you should know that Enterprise car rental is charging (based on a policy taped to their desk) that unless you pay them $10, when you rent one of their cars they will charge you $25 a day for loss of use of their rental cars even if someone hits you in their rental. So if someone hit me in their rental car they would charge me $25 a ... read more
BC - 1111 - 73rd Ave, Vancouver - 3/7/12
Straightforward, with extra help and good advice. Thanks
BC - 1111 - 73rd Ave, Vancouver - 3/7/12
The service was great. Very responsive, proactive, friendly and helpful. Thanks
MB - 20 Lakewood Blvd, Winnipeg - 3/7/12
I have only good thing to say about Boyd. I brought my car in, they looked over the damages and found quite a few more than what was first found, and did what was necessary to get them fixed. They phoned me twice a week and updated me on anything new and how far along they were with repairs, I really appreciated it. I am more than pleased with the workmanship and the final repairs done to my car! Thanks a bunch!
BC - 540 John St, Victoria - 3/5/12
I am perfectly satisfied with my reception at Boyd's, the analysis and recommendations I received, and the work, and I am very grateful to Glenn and Michele, the staff members I met who dealt with my situation. Thanks to all.
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