Read What Our Customers Are Saying!

MB - 120 King Edward St E, Winnipeg - 4/12/12

I had heard wonderful things about Boyd Autobody & Glass on King Edward, so when it came time to get my car fixed, Boyd was my first phone call. I was very impressed with Katelyn, the Customer Service Representative I first had contact with. She was polite and was able to answer all of the questions I had. When I dropped my car off, I was given a courtesy car, so I was able to have a vehicle while my car was being fixed. In addition, I had the pleasure of dealing with Einar, who was incredibly kind to me and offered exceptional customer service. I picked up my car today and could not be happier. Jason did a wonderful job and my car looks brand new. So, if you are looking for a place to take your car, receive wonderful customer service, and be happy with the job....Boyd is the place to take your car. Many companies now a days speak ... about the outstanding customer service they offer, however it is few and far between when you find a company that not only advertises customer service, but DELIVERS! Thank you Boyd Auto Body, hoping I never have to come back, but if I do....you will again be my first call. A More than Happy Customer, Michelle Jovanovic read more

Michelle J

BC - 30860 Peardonville Rd, Abbotsford - 4/11/12

awesome service I did not expect from an autobody shop because of the horror stories you always hear about. My first time dealing with a body shop.They took of care of everything and kept me posted of progress. Workmanship was good. Would definitely recommend them, and have already actually. thanks for the hassle free service!

todd e

AB - 11450 - 29th St, Calgary - 4/9/12

I wanted to take the time this morning to comment on the customer service that I received while dealing with an insurance claim this past week. I find that I am more often than not writing managers and owners to comment on how poor their customer service has been and how much of my time, energy and money has been wasted. Today I am thrilled to be writing quite a different letter. Early on the morning of March 25 my husband and I were awoken to the Calgary Police knocking on our front door to advise us that my parked car had been pushed down the street by a suspected drunk driver. One of my first thoughts was, “I hope that they at least wrote the car off, that way all the hassle of insurance and autobody shops and car rentals, not to mention the deductable might be worth it.” I am currently expecting my first child and at the time of the ... accident I was 5 weeks from my delivery date. Having to deal with this was really not something else I needed to be worrying about. I called the insurance company later that day to report the accident and give all the information. The man I spoke to said that someone contact me the next business day, which given that it was Sunday at 8am I was not surprised to hear. Monday morning, before 9am Ruchika from Aviva called me to discuss the claim. She was very friendly and went out of her way to find a body shop that not only was close by but could also get my car in right away so that repairs could be done before the baby arrived. She put me in touch with Boyd Autobody and said they were expecting my call. I called Boyd right away and was booked for an appointment to have an estimate done within hours. When I got to Boyd the estimate was done quickly and Sidney, the appraiser went over everything that he found and we also discussed the possibility of hidden damage and potential damage to wheels and suspension as a result of the car being pushed. The receptionist, Emily, was able to book my car in for the following Tuesday (May 3). She also arranged the Rental through Enterprise and said that she would arrange to have them pick me up right when I dropped my car off so that I wouldn’t have to wait. Tuesday morning came around and at 9:30 I dropped my car off and as I turned around from handing Emily my keys, Kyle from Enterprise was there waiting to take me down to the Enterprise shop to fill out paper work and get a rental car. Kyle was super friendly and helpful in getting what I needed from my car into the rental. Once at Enterprise, Kyle and I filled out paper work and one of the other workers went to the back and brought out a toy truck for my four-year-old step-son (who I should add was with me at every stop alone the way). At this point I was amazed by the customer service from all three companies. I commented to my husband that night how amazing and easy this whole process had been. He laughed at me felt my forehead and asked if I was sick. On Thursday morning, Emily from Boyd called to say that my car would be ready and I could pick it up by 5. With work downtown and doctors appointment at 4 that day, there was no way that I would make it back down to the south end of the city. She arranged to have the keys and all the paper work waiting for me at Enterprise, so that I could pick my car up Saturday morning. I was able to pay the deductable over the phone so that I could have my car back for the weekend. Saturday morning I arrived at Enterprise, was given my keys, signed some papers and was then driven up to Boyd where my car was all fixed and waiting for me. Through this whole process, I have been just floored and how well I, along with my step son have been treated. Everyone was friendly, prompt and helpful. When I commented to a friend about the process she said that it must because I was so pregnant that they took pity on me. Maybe that was the case, however I get the impression that I would have received the same level of service without being the size of house! Whether that is the case or not, I have never received such amazing service, care and attention. At the end of the day, I felt like a valued customer, pregnant or not. I cannot express my gratitude to Ruchika, Sidney, Emily, Kyle and the other employees at Boyd and Enterprise who worked on my claim. At days away from going into labour, their amazing attitude and hard work have made this experience exponentially better than I ever could have hoped for. It is so refreshing to see that there are still companies that provide genuine customer service. I am rarely one to offer recommendations for products or services, but I can say without a doubt that I will always recommend Aviva, Boyd Autobody and Enterprise Rentals if ever I am asked. I will also be a repeat customer if I ever require these services again. Sincerely, Marnie Perrault 403-690-5701 read more

Marnie P

BC - 1111 - 73rd Ave, Vancouver - 4/9/12

Service was fantastic! Robin Soni treated me well through the whole claim process and warranty work. A problem with the first replacement windshield was dealt with without question, and he wanted to make sure that I was inconvenienced as little as possible during the whole process. I would definitely recommend Boyd to family/friends for future work.

Edmund L

BC - 1111 - 73rd Ave, Vancouver - 4/9/12

The team at Boyd Autobody and glass went above and beyond the call of duty this morning when I arrived at 8 am with a smashed in passenger side window. My car had been parked at the hotel across the street from the Boyd shop and it was broken into while we were away on holiday. Robin Soni was able to coordinate his team to have my car fixed this morning just in time for my family to make our 10:15 ferry reservation! I was very grateful my children and I didn't have to drive all the way to Comox with a smashed window. Thanks so much Robin, the service and speed at which it was completed was amazing and it really made me very happy not to have missed the ferry!

isadora d

BC - 12211 Bridgeport Rd, Richmond - 4/3/12

The service at the Richmond Boyd Autobody was top notch. My car was repaired quickly and it looks fantastic. i would highly recommend this shop to family and friends. Special mention to Rish who took care of my claim, he was very professional, knowledgable and a pleasure to work with

Jacqueline G

SK - 2491 - 98th St N, North Battleford - 4/3/12

"I would like to express my sincere "THANKS" to Catherine for her continious excellent customer service. As long as she is a manager their, I will continue to use Boyd in North Battleford for repair. Her hard work, her understanding and her dedication in meeting deadlines is beyond grateful. Thanks Catherine, you are highly recommended by me"

Haryung a

BC - 1111 - 73rd Ave, Vancouver - 4/2/12

Excellent service and very friendly, helpful staff. They even made sure to pay special attention when vacuuming out my car, which is super appreciated. Robin and Mandy were the two with whom I had the most contact and they were really great and so helpful and nice. Hopefully I never have to come back but if I ever did I would come back here. Thanks!

Rebecca L

BC - 30860 Peardonville Rd, Abbotsford - 4/2/12

Boyd AutoBody & Glass provided excellent service and repairs to my Hyundai Sante Fe 2010. I just recently took my SUV in to the Abbotsford location and was given my car back within the week it was brought in. Larry McKenzie handled my repairs and provided excellent customer service and my car looks brand new. The passenger door had to be replaced as well as the front fender and I feel like I have a new car now. I would highly recommend Boyd AutoBody & Glass to any of my friends if they needed to get their car repaired! Sincerely, Linelle Brathwaite

Linelle B

BC - 1111 - 73rd Ave, Vancouver - 3/31/12

Had my windows broken on a Thursday. I swung by the shop the same day and spoke with Mandy. She helped me through the process and she had the product ordered for me the next morning to be installed. Fantastic service! I always appreciate a team with a sense of urgency. Thank you Mandy and staff. Not only were they Helpful,Courtious and Prompt. Mandy had me driving back to work and on time. Highly recommended. A+ service. Jeff Vancouver

jeff M

BC - 540 John St, Victoria - 3/31/12

The service was excellent. This is the 2nd time I have used Boyd's and my partner also used them and each time we were very satisfied with the level of service received and won't hesitate to use them again if needed.

Janet M

BC - 2663 Sooke Rd, Langford - 3/30/12

I am most impressed with both the friendliness of, and the courtesy extended to me by, the staff as well as by the excellent quality and timeliness of the work done to my vehicle. If required in the future I shall certainly go back there and will not hesitate to recommend them to my friends and acquaintances for vehicle body work..

Randy G

AB - 17511 - 103rd Ave, Edmonton - 3/29/12

Good Morning Alison Thank you for taking care of my windshield in a fast and efficient way, everything was done right on schedule Wednesday. As well the person that fixed the chip did a great job since you can hardly notice it. I will recommend Boyd to the 3 other sales representative that work out of my office. Thank You, again Larry

Larry B

MB - 120 King Edward St E, Winnipeg - 3/27/12

Ainer (manager) and his team at 120 King Edward Street did a great job of taking care of both me and my vehicle. I was set up with a courtesy car. I was given frequent updates about my vehicle status and my vehicle is running better than ever. Thanks guys. Jason

Jason N

MB - 139 Main St, Selkirk - 3/26/12

We were very happy with the quality of work and the service provided. Got our vehicle back early, and had no complaints.

Jennifer B