Victoria, BC - 540 John St

BC - 540 John St, Victoria - 9/1/15

Just want to say thanks to: • Jodi and Jon for their excellent customer service and expertise • The guys who did the work on my car, looks amazing • And a big thanks to whomever washed and cleaned my car, it has not been that clean since I bought it brand new Thanks for your excellent work!

Maryann

BC - 540 John St, Victoria - 8/21/15

Great customer service by Kris K.

Mildred V

BC - 540 John St, Victoria - 7/30/15

I was rear ended recently, and had damage to my rear bumper. I was given a list of repair shops from ICBC, and decided to go with Boyd on John St., Victoria, as they are close to where I work. I was pleased with the friendly, and courteous staff who booked my appointment sooner than I expected. They took care of all the paper work, and provided me with a clean courtesy car, so I could get home. The work was performed flawlessly, and ready sooner than I expected. I cannot tell that there was ever any damage to my bumper. It looks better than new! 'Great job' to the body man. Not only did they provide the repair service, but they detailed the entire vehicle! I would have expected a wash on the exterior, but they went above and beyond, with a complete interior detail, including all the windows. I have a dog, and my interior was not very ... clean, but it was immaculate when I picked it up. I give credit to the detail team. My over all impression of this repair facility is 'WOW'!!! My job was fairly minor, so I can imagine how major jobs are handled. I would recommend this facility in a heartbeat. Thank you read more

Mark M

BC - 540 John St, Victoria - 7/3/15

What is the measure of a man? A manager? In my book, it is when he or she casts off the assumed aura of complacency and remains true to his core beliefs. Well done Jon R. Well Done Boyd Auto Body & Glass Victoria.!! Jon continued when others would have shrugged, "oh well, can't help you". Clearly, the entire shop rides on a culture of CUSTOMER FIRST. The entire team is committed to saving the client money and getting the job done. From the power-house desk staff, to the 30 year glass guy and every singing staff member in the building - I will tell my massive network of business professionals, family and friends, there is only ONE place to go - Boyd Autobody on John St. Thank you!

Jean M

BC - 540 John St, Victoria - 6/27/15

Excellent! Very professional and a first class job.

David S

BC - 540 John St, Victoria - 6/16/15

All the staff I had contact with were amazing - polite, competent, professional, organized and all promises met. I find it rare in service industries today to have everything completed as promised and in a timely manner. They also spruced up a couple of parking lot scuffs at no charge making my car look new again. I would highly recommend Boyd to anyone requiring autobody work.

Kathy S

BC - 540 John St, Victoria - 6/10/15

Very pleasant and efficient staff. Glad to be doing business here.

Marion H

BC - 540 John St, Victoria - 6/8/15

Excellent and timely service, lovely job, nice folks.

Claire & Bob H

BC - 540 John St, Victoria - 6/5/15

Very friendly staff on all counts. Informative. Helpful. So pleasant to deal with. Great experience here!

Janelle M

BC - 540 John St, Victoria - 6/4/15

Really, truly excellent work, and excellent service. They got everything done in just two business days (and there was a fair amount to do) and provided me with a clean, safe courtesy car. They charged me exactly what they said they were going to charge and threw in a couple of nice extras - no nickel-and-diming whatsoever. The repairs were very obviously done by people with a lot of experience who take pride in their work. My car was returned to me looking beautiful and super-clean, inside and out. I cannot think of one thing this business could have done better. Really impressed. Thank you!

R

BC - 540 John St, Victoria - 6/3/15

Apologies for the delay in acknowledging what great service was provided to us in March.. Your entire staff, especially Jon, were very helpful and sympathetic. You've made an unpleasant collision by a careless driver a lot easier to bear. Many thanks again for all your help and great work done.

MEL & MARY

BC - 540 John St, Victoria - 5/22/15

Dealt with Jodi and John. Both were excellent

Kelly S

BC - 540 John St, Victoria - 5/21/15

Timely, efficient and courteous service.

Monna

BC - 540 John St, Victoria - 5/17/15

Came in a while back for a window replacement. Pretty straight forward stuff. My truck was horribly dirty from a winter's worth of off-roading and the staff at Boyd gave it back to me sparkling clean, inside and out. Way above and beyond. Thanks.

Steve

BC - 540 John St, Victoria - 5/11/15

Great friendly service.......hopefully I won't have to see them again, but if so, I know, it will be done right, quick and efficiently. Well done!

S D