Richmond, BC - 12211 Bridgeport Rd

BC - 12211 Bridgeport Rd, Richmond - 8/23/13

I have a nice wash on my car, thanks!

Tam D

BC - 12211 Bridgeport Rd, Richmond - 8/23/13

Staff was friendly and helpful throughout the whole process. The price was good and the repair was done very quickly.

Martin V

BC - 12211 Bridgeport Rd, Richmond - 8/23/13

Great Service and Fast!!

BC - 12211 Bridgeport Rd, Richmond - 8/22/13

Great service - thanks!

Sharon T

BC - 12211 Bridgeport Rd, Richmond - 8/22/13

The service was excellent. I am very satisfied with repairing my car. My car was so ugly after the car accident, but they made it like new one.The assistant manager Russel Frost was so kind and did a great job. I appreciate him for the service..

jane c

BC - 12211 Bridgeport Rd, Richmond - 8/17/13

"It is 10:40 am and I have been driving around Richmond since 8:30 am trying to find an auto shop that could repair my trunk so that it wouldn't leak on a family camping trip. As soon as I walked into Boyd,. i was met by Rishi who asked how my day was going and of course I said, " Not so great, I've been 15 shops this morning and no one can help me until Monday." Rishi was kind enough to say, "Well, that's probably the case here, but I'm a Certified Technician, so give me about 15 minutes while I deal with another customer and I will see if I can do a quick fix so you can go on your trip tomorrow." Once Rishi came back, my trunk was repaired within a few minutes and he gave me the good news that he wouldn't charge me. It's too bad I didn't make Boyd my first stop. Lesson learned. Thanks for excellent customer ... service!" read more

Tresse H

BC - 12211 Bridgeport Rd, Richmond - 8/17/13

We came for a rock chip repair, we didn't have a groupon coupon , but Rishi look over the chip on the car and said it was a quick fix and didn't charge us at all. We had great friendly and caring service. Next time if any friends need any auto or glass repair we would tell them to come to Boyd in Richmond and see Rishi . We would come back in the future for any car problem. We check the feed back on the website and heard all the good comments and Rishi and decided to come to this location, we could have gone to the Vancouver location which is closer, but we decided to come to Richmond instead with all the feed backs.

Margot C

BC - 12211 Bridgeport Rd, Richmond - 8/16/13

I RECEIVED EXCELLENT SERVICE FROM RUSSELL FROST( ASSISTANT MANAGER ) AND SAMANTHA TAN( CUSTOMER SERVICE REPRESENTATIVE ). THEY WERE VERY EFFECIENT AND TOOK ALL MY WORRIES AWAY BY PROMPTLY ARRANGING FOR A RENTAL CAR. MY TOYOTA YARIS WAS TAKEN IN FOR REPAIRS AND RETURNED AS GOOD AS NEW ON AUGUST/15/2013 ON SCHEDULE. MY CAR WAS WASHED AND VACCUMED INSIDE PLUS THE FLOOR MATS WERE WASHED. I AM VERY HAPPY WITH THE LEVEL OF SERVICE AND WILL ALWAYS RECOMMEND BOYD TO FAMILY AND FRIENDS.

DARAYUSH I

BC - 12211 Bridgeport Rd, Richmond - 8/14/13

Great job! Samantha was very helpful! WOW! Thank you!

Raul K

BC - 12211 Bridgeport Rd, Richmond - 8/13/13

Very professional & courteous staff. Clean reception area. Well done!

Stephen J. B

BC - 12211 Bridgeport Rd, Richmond - 8/10/13

I went to Boyd in Richmond a couple Saturdays ago and wanted to get a quote to repair my rear bumper. Samantha the customer service representative offered to polish some of the scratch marks off. While I was waiting, she even offered me coffee and turned on the TV while I wait. After 20 minutes, the gentlemen who polished my rear bumper was able to polished the blue scratch marks. They also gave me a complimentary car wash. I was amazed by the customer service that I received and also Samantha was very accommodating, professional and last but not the least very friendly. This experience exceeded my expectation and went above and beyond. It is really rare to receive good customer service now a day. If I need anything for my vehicle, I will insist to Boyd ~ Thank you:)

CK W

BC - 12211 Bridgeport Rd, Richmond - 8/2/13

I have had my Mazda Miata into this location three time over the last 8 months (through no fault of my own) and on every occasion I have had great service from this team, their prompt attention to the repairs required, quality of workmanship and customer service was great.

Wendy P

BC - 12211 Bridgeport Rd, Richmond - 8/1/13

My Honda CRV trunk got hit by my garage door last night, and I was very upset as this is my favorite car. Today I took my car to a big auto body shop and they told me to replace the low part of the trunk with cost estimate of around $400. Then I drove my car to Boyd Autobody & Glass at 1221 Bridgeport Road Richmond to get second opinion. The amazing part is that I did not ask for the fix directly, but instead I asked them to take a look and give me an estimate. 20 minutes later, the assistant manager Russell Frost told me that my car is fixed without any charge. It is unbelievable to me at that moment. I am so thankful to Mr Frost and the technician whom fixed my car. This is the auto body shop I would like to recommend to everyone. With this exceptional service, I believe your business will boom and have a long term success. Now I ... cannot wait to tell me husband about you and will tell all my friend my story. Thanks a lot, Boyd Autobody & Glass! read more

Windy L

BC - 12211 Bridgeport Rd, Richmond - 7/29/13

Rishi gave excellent service as always, that is why we keep coming back ! He went above and beyond the service with getting my car back to me quickly as i needed it for my work because i am in sales. Thanks again

Eleanor A

BC - 12211 Bridgeport Rd, Richmond - 7/26/13

This was the second time in less than one month that I had experienced damage to my vehicle and because of the superb service I received the first time around from Rishi and his team at Boyd, I insisted that I be able to bring my car back to repair a shattered side window. Once again, the service I received and the timeliness of the repair was wonderful. They are very friendly, informative and helpful shop and I would not hesitate to use them again (hopefully not too soon :-)) or recommend them to others.

Marsha G