Richmond, BC - 12211 Bridgeport Rd

BC - 12211 Bridgeport Rd, Richmond - 4/7/14

First class service, prompt price quote. The car was vacuumed and temporary plastic window fixed. Glass arrived as promised, installed neatly. The car was cleaned inside and out. I was driven home, and picked up again when the job was done. The price was reasonable. I am very satisfied.

Anders

BC - 12211 Bridgeport Rd, Richmond - 4/3/14

PaoLo was very helpful, customer friendly, know his stuff, experienced, very informative, and professional. Receptionist is very friendly and had very good memory of my name when I walked into the shop. During the conversation with PaoLo, I observed she worked very hard and very diligent.

John Y

BC - 12211 Bridgeport Rd, Richmond - 4/3/14

always a quick and fantastic job

Ken

BC - 12211 Bridgeport Rd, Richmond - 3/30/14

Service exceeded my expectations,. very friendly, supportive, knowledgable staff, especially the front desk customer service representative Samantha, and the other member( Paolo??)I was informed of the progress of the repairs on my vehicle, and repairs were finished in the time that was promised. I would recommend this auto body shop very strongly. Thank you for the excellent service, and for turning the unfortunate experience of having my car damaged in the accident, into a very positive one.

Dorota B

BC - 12211 Bridgeport Rd, Richmond - 3/29/14

Hi Joseph, Thank you for your good service. Good luck.

Maria Q

BC - 12211 Bridgeport Rd, Richmond - 3/26/14

Joseph was great + friendly! Good service ! Thank you very much!

Arlene P

BC - 12211 Bridgeport Rd, Richmond - 3/14/14

Great service, great job. Very helpful.

Brian D

BC - 12211 Bridgeport Rd, Richmond - 3/7/14

Fantastic service and care by great employees. Rishi and his team were great every step of the way- from my first contact, to picking up my repaired vehicle. Estimates and explanations of work were clear and concise, Rental car and transport was arranged, my truck was detailed upon pick up, and every thing was on time. Truly impressive customer service and quality work. Highly recommended.

Bob D

BC - 12211 Bridgeport Rd, Richmond - 3/5/14

Courteous, helpful service from the estimator in the front office (thanks Joseph), speedy courtesy vehicle arrangements with National, a thoroughly professional job in body work/repair with updates ... and an absolutely amazing paint job as usual! The auto detailing job was just so much more icing on the cake! I got the car walk around with explanation of the work that had had to be done (wow!); invoice and warrantee documents were clearly explained. Though an accident brought me to Boyd, you sent me away with the same feeling I had when I first drove my Honda Coupe off the dealership lot. Thanks for my car back "like brand new!" I'll be back--but only if I have to! In the meantime, I'll brag about you and show off your work to my friends! Great work guys!

Brian

BC - 12211 Bridgeport Rd, Richmond - 2/28/14

From the time I entered the shop until the time I picked up my car, I felt that the customer service was absolutely fantastic! Samantha was incredibly friendly and promised that aside from the work that was being done on my car, they would, without charge, remove some paint that was on the door. I was shocked and happily surprised by this gesture of kindness. I will definitely be back and would recommend Boyd to anyone. Thank you!

Katie C

BC - 12211 Bridgeport Rd, Richmond - 2/26/14

I was helped by the general manager of the shop who was very polite and efficient Rishi B. My truck was fixed without any problems and very fast. The service was excellent!!!!

Ramesh

BC - 12211 Bridgeport Rd, Richmond - 2/25/14

Super amazing customer service!!!

Sheila Y

BC - 12211 Bridgeport Rd, Richmond - 2/25/14

A few weeks ago, one of our corporate vehicles was vandalized overnight. I phoned Rishi on the Saturday morning after the incident, as we needed to have the vehicle towed and arrange for a replacement car. Despite the fact that it was a weekend, Rishi dropped everything to have our car towed to his shop. He also arranged for the driver to pick up a replacement car at a location close to his home. Our vehicle was repaired, detailed and returned that week - everything handled expertly and efficiently (as usual) by Rishi and his team. I cannot say enough about how much their dedication to customer service is appreciated and also how it helped to reduce the stress caused by this incident. The driver of the car has now dubbed Rishi "The Fixer" he was so impressed by how efficiently things were done!

Denise

BC - 12211 Bridgeport Rd, Richmond - 2/25/14

My experience with Boyd Autobody far exceeded my expectations. From the moment I had called to advise them that I would have their shop repair my icbc claim, the service was top notch. Joseph L. was absolutely awesome. Though it took some time to completely restore my car, he would phone me to provide updates every few days so I would not have to call and gave me complete confidence that all the work would be done perfectly. Even his manager had called me to give me updates and assist in any way as well. As expected, when I picked up my car today, it was in showroom condition. Though I will be moving from richmond soon, if I have any claims or repairs in future, I will 100% without a doubt bring my car to Boyd Autobody in RIchmond and I will recommend their shop to any friends or family that have any claims as well. Thank you again.

Kwaku

BC - 12211 Bridgeport Rd, Richmond - 2/23/14

My experience with Boyd Richmond was nothing but pleasure. The front office staffs were extremely informative, helpful and professional. I was constantly informed of the status of my vehicle as well as the anticipated delivery date. Rishi B., who was the General Manager, was extremely pleasant to deal with. He not only went above and beyond to service his clients but also accommodated to my customer service requests. I thank Boyd Richmond for their gold standard of excellence in customer service and quality! Thanks once again!!

YoYo L