Manitoba Feedback

MB - 15 Marion St, Winnipeg - 6/12/12

Dear Manager, I just wanted to pass on a word of praise concerning one of your employees - I believe her name was Melissa (young with blonde hair). I was a customer at your location today for a simple service of filling a chipped windshield. I left my vehicle for the day, and when I was called to come pick up the vehicle around mid-afternoon, I was informed that the work could not be done for a certain reason. I did not accept the reason given, and had considered it to be a miscommunication. I made my dissatisfaction known, From that moment onward I was somewhat perturbed and was frankly an upset customer. However, upon my arrival, I was greeted by Melissa who had - since the phone call - taken it upon herself to re-examine my windshield, and have the technician stay late and perform the service I had requested. Quite frankly, her actions ... (as well at those of the technician) converted me from an upset customer to a satisfied customer. I imagine that you receive complaints from time to time, so I wanted to pass along a deserved note of praise. Sincerely, Nathan Gerelus 291-3960 read more

Nathan G

MB - 15 Marion St, Winnipeg - 6/9/12

Awesome service! Provided a courtesy car, did all the paperwork for me and had it back to me in 4 hours. Couldn't ask for better. Cheryl was a real delight to deal with .

L D

MB - 614 Dudley Ave, Winnipeg - 6/9/12

"Katherine, A friend of mine (Derek Tallon) passed on a WOW by your team that I wanted to share with you.... Derek's daughter, Cali (sp?) recently had her car vandalized (spray painted). She went to MPI who gave her a claim...but told her that a bodyshop may be able to take the spray paint off at a lower cost that her deductible. She went to Boyd Dudley and met our painter who was outside on break. After she told him (and showed him) her problem, he went inside...got some solvent...and in a few minutes was able to remove all the spray paint. She thanked him and asked "how much"...to which he replied "no charge....just tell all your friends and family to bring their damaged cars to Boyd". Katherine....this is a great example of our our Team living our Mission and our Goal...so Congrats to you for leading your Team ... to live our Mission and Goal...and please also pass on a Congrats and Thanks to the painter who delivered this WOW!! Cheers! " read more

MB - 951 Henderson Hwy, Winnipeg - 6/8/12

I was very impressed and happy with the service received right from the moment I stepped into the centre. I very much appreciated the use of the courtesy car while mine was being repaired. I was also extremely impressed with the calls from David updating me on the status of the repairs to my vehicle and was so pleased when I picked it up yesterday to find it in immaculate condition inside and out. This is my second time using this Boyd Autobody centre and on both occasions I was very pleased with the work and service provided. Thank you to all.

Arlene J

MB - 20 Lakewood Blvd, Winnipeg - 6/8/12

I just picked up my car from the above Boyd locatrion. When they say "We are committed to providing the best serviceto our customers" you can believe !!!!! The body work was excellent & the service was exceptional !!!!! Thanks guys at Boyd Autobody. Ernest & Frances Chubak

Ernest C

MB - 84 Scurfield Blvd, Winnipeg - 6/8/12

I reeived excellent service from the staff at this location,and I am very satisfied wuth the repair job

William D

MB - 84 Scurfield Blvd, Winnipeg - 5/30/12

I brought my CRV in because I had a rust spot on the back hatch. They were able to remove it, repaint the spot and coat it for me. I work less than 5 minutes away so Greg drove me to work and returned my vehicle to me shortly after noon. It was very convenient and the service was very professional and friendly.

Marie W

MB - 1462 Regent Ave W, Winnipeg - 5/26/12

Good morning Kevin, About two weeks ago my father-in-law (Mel Taylor) took his VW to your new Regent Ave store (the old JB Transmission location) to have his windshield replaced. He was very, very impressed with the outcome. Not only was his windshield visually clear (smiles) but so was his car. It had been detailed inside and out, and his motor had been washed. I write this email to tell you in hopes that he will quit praising the staff at this Boyd location and get on with life. He even told his coffee buddies about your store and staff. Bill

Bill

MB - 20 Lakewood Blvd, Winnipeg - 5/24/12

The quality of work was excellent. Done in a short time. I would use Boyd again.

Brian J

MB - 84 Scurfield Blvd, Winnipeg - 5/24/12

Work was completed in 2 days, had a loaner car, friendly staff. Alll was good. A very good experience (and I have had a prior good experience with the Boyd Autobody as well). Would recommend to friends/relatives

xx x

MB - 84 Scurfield Blvd, Winnipeg - 5/18/12

The people were very friendly and the service was excellent. Greg fixed the loose seal around the front windshield at no charge and it took less than 15 minutes.

Gina Y

MB - 951 Henderson Hwy, Winnipeg - 5/4/12

i am very pleased with the job that was done on my car. it came out looking like new both inside and outside. david lorie did an excellant job.

donald s

MB - 20 Lakewood Blvd, Winnipeg - 5/2/12

Very very pleased with the work completed, courtesy car provided and service received during entire process. A 10 out of 10 !

Don M

MB - 2405 Pembina Hwy, Winnipeg - 4/30/12

Thank you for the wonderful workI The car has never looked better.The repairs were done in a very timely fashion and I was amazed that the car was also cleaned- inside and out. Thank you . You came highly recommended and I can understand why!!! Sincerely- Janis

janis p

MB - 84 Scurfield Blvd, Winnipeg - 4/29/12

Although the Car was deemed beyond economical repair the service and staff were outstanding and completely understanding of all our concerns.

Patti B