British Columbia Feedback

BC - 1111 - 73rd Ave, Vancouver - 4/12/17

Rose was amazing! so nice and helpful. Fixed my window in one day and cleaned up all the glass!

Rebecca

BC - 22715 Dewdney Trunk Rd, Maple Ridge - 4/12/17

Best Customer Service ! The staff Darcy, Susan and Brandon in the office were just amazing at getting my car looking brand new again ! The body shop did a "Bang Up" (no pun intended) Job. I highly recommend going to Boyd Auto Shop should you ever need body work done. Katie

Katie S

BC - 540 John St, Victoria - 4/5/17

Great service. Able to book us right away and fix the van. It came back washed and cleaned inside and out. Friendly and accommodating staff.

Neil S

BC - 12211 Bridgeport Rd, Richmond - 4/5/17

WOW.... these guys are good. I recently was involved in an accident where my car was rear ended. I had it towed to Boyd Richmond and they took care of the rest. Paolo and his team were courteous, professional and understanding of my requests and expectations throughout the repair process. I was kept informed during the repairs and always knew what stage my vehicle was at. I happened to stop in for a visit during the repairs and the team explained to me the factory specified process and tools they would be using to fix my car. What really stood out was that they went above and beyond to cover my car up and protect it while it was in the shop and they fixed up and old scrape on the front bumper for me. Special thanks to Ramil and the paint team for making my caddy look spectacular again. The quality of the repairs are top shelf and I am a ... discerning customer with high expectations. The replacement vehicle from Enterprise was new & clean and I was given a complimentary upgrade. Last but not least the detail /clean up dept did a stellar job cleaning my vehicle and getting it back to showroom shine. Congratulations to the Boyd Richmond Team for turning an unpleasant situation into a positive. I will definitely recommend Boyd Richmond to my friends and family. Thanks read more

R B

BC - 12211 Bridgeport Rd, Richmond - 4/5/17

Work was professional and quick!

Biao Y

BC - 540 John St, Victoria - 4/4/17

I received very prompt service. The damage and needed repairs were explained in detail. Having Boyd's arrange the rental was an added bonus. Staff were friendly, accommodating and easy to deal with. When the repairs were completed you would never know there was any damage to the vehicle. Thanks so much.

NADINE

BC - 540 John St, Victoria - 4/1/17

March 31/2017 I recently had my Honda Odyssey Van repaired at Boyd Autobody in Victoria BC for a significant amount of front end damage. My insurance company had recommended this company to me. I was very pleased to discover that the service was professional and courteous and the repair work was done promptly and efficiently. They did provide a comfortable newer model courtesy vehicle which I used throughout the repair period. Regarding my Odyssey van, it was over 10 years of age, and there was some question if the residual vehicle value as estimated by the insurance company would be less than the cost of repair. Regardless, as it turned out, much to my satisfaction, I have my vehicle back in excellent repair and good working condition. When my insurance company recommended Boyd to me, I wondered why they would recommend this particular ... company. One thing they did point out to me was the Lifetime Guarantee regarding the repairs that were done. Perhaps they have other reasons of there own, but I will say, I found my experience with this Boyd location and the people I encountered to be as straight forward and uncomplicated as could be expected after an unfortunate accident. In summary, if you do happen to deal with this location, I hope they will treat you as well as they did me. Yes, I would recommend this shop to my friends, but in honesty I would add that it is the only encounter I have had with Boyd. Luckily, I have had very few accidents, and I hope it stays that way. read more

James

BC - 2663 Sooke Rd, Langford - 3/31/17

Excellent service and quality work. My vehicle looks new. The same great customer service I received a couple of years ago for a job on my other vehicle. Very professional team.

Don

BC - 22715 Dewdney Trunk Rd, Maple Ridge - 3/30/17

Just got my car back and it looks great. The shop even stayed open late when I got caught in traffic and couldn't make it there before closing time. The guys were great and had everything ready when picking up and shopping off the courtesy car. Good job.

Janice

BC - 22715 Dewdney Trunk Rd, Maple Ridge - 3/30/17

awesome people and awesome service. Upon recommendation from daughter and her experience............................100% right on. Kudos to a great team.

ron s

BC - 12211 Bridgeport Rd, Richmond - 3/30/17

Excellent service and very happy with their work

Kellie B

BC - 12211 Bridgeport Rd, Richmond - 3/29/17

Great Service! Have taken my car there on two occasions and both times it was completed fast and with care. I have fully recommend Boyd Richmond to my friends and family that have needed Glass and body work!

Isaiah Y

BC - 1111 - 73rd Ave, Vancouver - 3/28/17

Friendly and professional service. They were helpful and accommodating.

Michelle S

BC - 12211 Bridgeport Rd, Richmond - 3/28/17

My parents car had their back widow smashed and bumper vandalized one night. I called Boyd and they took really good care of them. They helped them out with their rental car and walked them through the insurance claim as well. If I could give a 10 star rating I would. Paolo and his team at the Richmond location have earned our business for life.

Bobby S

BC - 12211 Bridgeport Rd, Richmond - 3/28/17

Had a small dent at button of the driver side door. They fixed it promptly. Didn't charge! Amazing service and hospitality. Wish other body shops were so honest.

Rob B