British Columbia Feedback

BC - 2663 Sooke Rd, Langford - 5/17/18

Nothing but excellent, friendly,efficient, and most importantly, happy staff. Thanks

Wayne J

BC - 22715 Dewdney Trunk Rd, Maple Ridge - 5/17/18

A brand is defined by a customer's experience, the experience is delivered by the employees. I must say the employees at the Maple Ridge location have restored my faith should I ever need to use a body shop again. Darcy H. was superb in making sure I was always kept up to date with where repairs were at and how things were going. From the drop off to the pick up, I felt my expectations and concerns were taken seriously and respected. As a customer who appreciates all that was done to make sure my truck was repaired to my satisfaction, Darcy H. and Rishi B. Thank You. You are both fantastic employees who are like four leaf clovers, hard to find & Boyd is darn lucky to have! From a customer who never thought she would touch this brand again, I will be back to Maple Ridge for any of my future whoops moments! My faith in this brand was ... restored because of Darcy H. and Rishi B. - their above and beyond customer service that they executed flawlessly throughout my experience will be something I will never forget. Many thanks, read more

Brittney B

BC - 2663 Sooke Rd, Langford - 5/17/18

Fantastic Service, Jodi in the office went above and beyond with her sparkling personality and exceptional service.

Valerie M

BC - 12211 Bridgeport Rd, Richmond - 5/16/18

Anthony E. did an excellent work on my Toyota Corolla 2000. Lots of parts had been replaced with new. The interior was vaccuumed and thoroughly cleaned. My car looks like new now! I love it! Thank you so much!

Iza R

BC - 103 - 2031 Malaview Ave, Sidney - 5/16/18

Boyd did a wonderful job replacing the front bumper of my '94 Nissan Axxess, they also detailed the car's interior and left it shining like new! Great customer service!

Cassie

BC - 1321 - 3rd Ave, New Westminster - 5/15/18

Nothing but great things to say about this body shop. They were there from start to finish and the communication was great. Navin L. set me up with an appointment asap after my accident and started ordering parts for me asap. The service was quick and the car looks like nothing happened at all. Would highly recommend Boyd New West to people i know. Thanks again!

Hin Hang Kevin K

BC - 103 - 2031 Malaview Ave, Sidney - 5/10/18

I was impressed with the efficiency & drop-off/pick up service was great! They even washed my car!! Thank you ??

Debbie S

BC - 1111 - 73rd Ave, Vancouver - 5/9/18

Caught side mirror on the garage when backing out this morning. It wouldn't go back together properly for me, so dropped by Boyd to see what could be done. Robin looked at the situation and in minutes re-arranged the parts so it works smoothly, again. No charge - just friendly assistance. Thanks!

wayne

BC - 540 John St, Victoria - 5/8/18

Amazing services, friendly, listen to our concerns, work the best deal for our money. will sure go back if needed :)

Ruth S

BC - 1111 - 73rd Ave, Vancouver - 5/7/18

I am thrilled with the final result of the work done. From the moment of my first contact the staff were helpful, knowledgeable and very thorough in their work. They made the whole experience seamless and were thoughtful enough to keep me up to date as the work was being done.I would definitely recommend them>

Cathryn G

BC - 103 - 2031 Malaview Ave, Sidney - 5/7/18

When I first went to Boyd, I had already received a quote from another local repair shop that ended up being higher than what ICBC valued my car at, so ICBC had declared it a write-off. Given that the car only had aesthetic damage and was still perfectly road-worthy with a lot of life left in it, I went to Boyd for a second quote. Not only was their quote $1600 less than the first one I received at the other shop, but after telling the manager, Chris, what the situation was and how important it was to me to keep my car, he said he'd be willing to work within the cost parameters that ICBC set (within reason) to ensure that I got to keep it. I was thrilled. It not only looks like new from the repair, they also fixed an issue I was having with the sideview mirror at no extra charge while it was there being repaired. And, as a second bonus, I ... got a lovely courtesy car to drive while my car was in the shop. This is my second experience using Boyd in about 17 years and both were excellent. I would highly recommend Boyd to anyone needing bodywork done on their vehicle. read more

Darcie J

BC - 103 - 2031 Malaview Ave, Sidney - 5/6/18

I am very pleased with the quality of the work, my car looks as good as new. The required work was fully explained and delivered a day earlier than projected. I couldn't ask for more.

Carl S

BC - 1111 - 73rd Ave, Vancouver - 5/4/18

Kept me informed throughout the repair process. Answered all my questions to my satisfaction. My car was returned in mint condition, it was so sparkling clean, I hardly recognized it as mine. Would recommend them for sure!!

Dianne

BC - 2663 Sooke Rd, Langford - 5/2/18

Everything Looks fantastic and they went WAY above and beyond to make sure they could provide exemplary service in every way possible. The staff were extremely helpful and pleasant to deal with. If anyone had a negative word to say about anyone on the Colwood Boyd Autobody team, I recommend they get a Psych Evaluation :)

Leighton W

BC - 1111 - 73rd Ave, Vancouver - 4/30/18

Boyd's service is very efficient & quick. My windshield looks better than new & they washed my car!

Howard K