British Columbia Feedback
BC - 30860 Peardonville Rd, Abbotsford - 11/4/12
Excellent work and very fast friendly service, will recommend your shop to everyone I meet. Thankyou very much .
BC - 12211 Bridgeport Rd, Richmond - 11/1/12
My name is Erin McLeod and I am a proud bronze medalist from the 2012 London Olympics women's soccer team. I brought my car to Rishi Bakshi, at Boyd, once I got back from the tournament because my car, coming from Ontario, didn't pass the BC inspection test. There was a lot of damage to the front left side of my car and I had to leave it (afraid to drive it in BC) at my uncle's place until I was in town. Rishi, from Boyd Autobody and Glass in Richmond had a tow truck pick up my car, he called me personally to go over damages and details of my car and when I was in town he arranged a rental car for me to drive in the city while my car was in the shop. He went above and beyond to not only fix my car, but order in parts at good prices and saved me a lot of money (athletes don't make much;)) and has followed up several times insuring that the ... read more
BC - 1111 - 73rd Ave, Vancouver - 11/1/12
I brought the car in on Tuesday, and I was surprised that the car is ready on Thursday. The service is great and extremely efficient. Staff is nice and cheerful, especially Rose. I highly recommend Boyd to all my friends.
BC - 12211 Bridgeport Rd, Richmond - 10/31/12
I can only say that the service I received was beyond exceptional. Rishi and his team were informative, and kind. They updated me during the process of the repairs (something I was really not expecting), but by which I was truly impressed. I just want to say thank you...the car's doing great (and I don't think it's looked this sparkly in months)! I would recommend Richmond Boyd with confidence and will definitely call again if I need any work done on my vehicle. Keep up the great work! Yoshi Haraguchi
BC - 12211 Bridgeport Rd, Richmond - 10/30/12
Dropped off my car late Monday and repairs were started right away. Car was ready the next day, washed and vacuumed. The repair quality was second to none and it looked like my bumper was not even involved in a collision! Rishi Bakshi the operations manager was very professional and offered us a deal that no one could walk away from. He even fixed other damages unrelated to my original repair quote free of charge. There was more damage than originally quoted but he made everything easier, financially wise since it was a private repair. Recommended him to a couple of my friends who will need repairs to their vehicles. I drove all the way from Surrey so it's quite a bit of a drive but it was worth every penny. Top notch customer service, outstanding workmanship and very professional attitude - would HIGHLY recommend no one over the Richmond ... read more
BC - 12211 Bridgeport Rd, Richmond - 10/29/12
"The Manager and staff are incredible. Rishi Bakshi has given "service" a whole new definition. From the first phone call to book an appointment until the time I received my car back, Rishi could not have done anything more for me. He told me he would take care of everything and he did. I left feeling that my car was in good hands. I received 2 subsequent calls to give me updates and my car looks absolutely wonderful! Rishi is knowledgeale, courteous and willing to go the extra and then some. I would recommend this shop without hesitation."
BC - 1111 - 73rd Ave, Vancouver - 10/29/12
This is feedback from a very satisfied customer on the body work that you did to my Ford Fusion. I was not only impressed with the work you did but the way my Fusion looked when I picked it up. I could not find anthing to say but WOW… I have not seen my car look so good in a long time. It looked Showroom clean! Thank you very much, your happy customer, Wilfred Wolfman
BC - 12211 Bridgeport Rd, Richmond - 10/27/12
Boyd Autobody and glass is the only car place I will now go! I worked directly with Rishi and he took care of all the details - everything from arranging a tow truck to pick up my car, to setting up a rental car for the time my car was being worked on, to finding me the best parts, best price, and quality service. He followed up with emails and calls to ensure the quality of the repair and keeping me informed on the work being done. He explained at length the damage to my car and what was necessary to make my car safe to drive. He eliminated all unnecessary costs and was a pleasure to work with. I have never received such quality service at an autobody shop and would recommend the Boyd on Bridgeport to everyone - in fact I grabbed a stack of Rishi's business cards to pass to my friends. Quality car repair at a good price is hard to find, ... read more
BC - 1111 - 73rd Ave, Vancouver - 10/26/12
Both my husband and myself were extremely pleased with the first class service provided by Boyd Autobody & Glass. Robin SONI initially indicated that the car would be ready on Thurs. or Fri. True to his word it was ready Thurs. We appreciate the fact that they washed and thoroughly cleaned the car--removed ALL the broken glass which was scattered throughout the interior. We would highly recommend BOYD to our family and friends. THANKS FOR A JOB SUPERBLY DONE!!!!! Patricia & Peter Stigings
BC - 1111 - 73rd Ave, Vancouver - 10/26/12
I was really impressed with the service I received from Boyd. What I appreciated most was the email updates I got on my car. I always knew what was going on and I was kept up to date on when the car would be ready for pick-up. I also really appreciated the offer to drop my car off at work when it was done. I have to say, my expectations were exceeded thanks to the exceptional service I received from them. If I am ever in need of glass or collision repairs again I will definitely use them. You can bet I will be telling friends and family about my exceptional experience.
BC - 12211 Bridgeport Rd, Richmond - 10/25/12
Rishi, your manager at the Richmond location, was most helpful and did his absolute best to insure we were satisfied with the repairs done to our Rav4. He did more than we asked and kept us informed along the way. Our car was ready before promised. He and his team exceeded our expectations. Well done! Our Rav4 looks like new.
BC - 12211 Bridgeport Rd, Richmond - 10/25/12
Over the last year, I have had numerous repairs done to my fleet trucks, at this location, each time the service was exceptional. From body work to glass repairs, the team at Boyd's have been super helpful dealing with my needs and time restraints. I would recommend this location to anyone in the lower-mainland. Thanks!
BC - 12211 Bridgeport Rd, Richmond - 10/23/12
Overall Excellent service and experience. Been handled by MATT BROOKS which did very well in explaining the process and providing accurate timeline Repair was done professionally and the results are as new Roy
BC - 12211 Bridgeport Rd, Richmond - 10/22/12
It's been a week since I've had my car repaired at Boyd Richmond and so far I am pleased with the quality of work. I had originally choosen Boyd over other shops due to such great reviews of customer service and I'm glad to say I experienced it first hand! When I originally went to pick up my car I noticed that an interior trim piece was not properly installed. Rishi and Matt were extremely apologetic and made sure that this issue was resolved asap. Despite this minor bump, I am quite pleased at how professional and sincere they were about my situation. I have no hesitation visiting Boyd Richmond in the future for my automotive needs.
BC - 1111 - 73rd Ave, Vancouver - 10/22/12
All I can say to describe your Staff is AMAZING!!!!!!!!!!!!!!!!!!!!! In every way possible. Your West 73rd location is the best location to conduct business. Thank you guys for your help.
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