British Columbia Feedback

BC - 540 John St, Victoria - 3/18/13

Quick and great service!

tina t

BC - 12211 Bridgeport Rd, Richmond - 3/17/13

"I recently had an incident with my GMC Terrain at a gas station which would involve some paintwork. I made an appt with Rishi and had an estimate done. It has been many years since I have needed collision work. The process was quick and easy. I returned to the shop a few days later to have my vehicle repaired. It was ready in 2 days and returned to me in showroom condition. I was amazed at the care taken in not only fixing my truck but the level of customer service I received in the office at Boyd. The 2 girls, Samantha and Mandy were cheerful, helpful and very informative. The staff at Boyd Richmond made an annoying situation very easy to deal with. Coming to this shop was an interesting scenario...... In 1997 I remember coming to this very building to drop my son Rishi off with his tools as this was his first job in the industry ... as a detailer/apprentice. Today he is the GM in this very building for a great company. He has assembled a great team and they deliver great service!! For many reasons I tell people everyday to "BRING IT TO BOYD" Thanks to all of the guys in shop and a special thanks to the girls in the office. Rishi you have done well. From a very happy customer and a proud father." read more

Ramesh B

BC - 1111 - 73rd Ave, Vancouver - 3/16/13

I was quite amazed at the service that I received that I got. I was very pleased with the service offered to me. I picked up my car on Saturday and could highly recommed this location if necessary.

Jean W

BC - 30860 Peardonville Rd, Abbotsford - 3/16/13

Excellent repair services and customer service. The repair situation was communicated with us well. Larry took the time to hear our concerns and was able allow us to understand what was happening with our car. We'll return if needed.

Robert E

BC - 1321 - 3rd Ave, New Westminster - 3/15/13

Thank you for your help and suggestions regarding my Nissan 2011. Came in today (Friday, March 14, 2013) for some help and you responded to the call. Outstanding service and very helpful and courteous. You're the best. With thanks, Jean D.

Jean D

BC - 540 John St, Victoria - 3/14/13

Great prompt service. Very professional repair.

Paul J

BC - 12211 Bridgeport Rd, Richmond - 3/14/13

From the very moment I walked in the door at this location I was completely impressed. Samantha at reception was very warm and friendly. After having been in an accident and dealing with the insurance company Samantha was very reassuring. When my car was dropped off, a rental car was pre-arranged for me. Rishi and Samantha were both very friendly and professional. They took the time to explain everything they needed to do to my car. Where I work we give out People First awards for outstanding customer service, and for going above and beyond what is required. If you have an award such as this or even close to it, Rishi and Samantha should have it given to them. Vacuuming the inside, and washing and waxing the outside of my car was not necessary, but was very much appreciated. Rishi took the time to let me inspect the repairs done to my ... vehicle and made sure I was satisfied before signing the invoice. He also took the time to explain all the repairs that were done to my car. I don't know if any of the above mentioned are standard procedure, but to me they went above and beyond. I cannot begin to express how truly grateful I am to them both. Sincerely Carrie Mowat read more

Carrie M

BC - 1321 - 3rd Ave, New Westminster - 3/13/13

I will highly recommend Boyd in New Westminster. They went above and beyond my expectations! Excellent, friendly customer service and they did a great job on my repair.

Laura L

BC - 1111 - 73rd Ave, Vancouver - 3/12/13

Robin Soni provided outstanding customer service! My insurance provider was not going to repair all of the damage and he went above and beyond to help make sure that everything was fixed properly and I couldn't be happier with the results. They are always very friendly and helpful at this location, it will definitely be my first choice should I ever need this service again. Thanks Robin!

Jocelyn M

BC - 12211 Bridgeport Rd, Richmond - 3/12/13

Service at the Richmond Boyd Autobody was excellent. My car was repaired as new and it looks fantastic. i would highly recommend this shop to family and friends. Mr. RISHI has full knowledge of work and related fields.Dealing with Mr Rishi was professional and friendly, took care of my claim. It was a pleasure to work with him, Thanks. every thing was perfect. Prabhat

PRABHAT G

BC - 540 John St, Victoria - 3/6/13

I would definitely recommend Boyd without question. I experienced quick and friendly service at all times, and would really like to thank Jamie for his dedication to helping me and answering my questions. He kept me updated at all times as to what was happening with my vehicle. And of course a big thank you to everyone at Boyd for making my car look as good as new! Very impressed :)

Sylvia S

BC - 12211 Bridgeport Rd, Richmond - 3/6/13

As usual, prompt, efficient and top notch service from Rishi and his team in Richmond. They take good care of our company fleet and I would not hesitate to recommend them.

Denise O

BC - 12211 Bridgeport Rd, Richmond - 3/6/13

I am writing this feedback to express my gratitude for the excellent customer I received from boyd autobody, particularly from Rishi Bakshi. Rishi and the Biyd team went out of their way to accomodate my strenuous schedule. Rishi was extremely knowledgeable and went of his way to proved transportation for me to and from work. Furthermore, when icbc was difficult in proving an additional claim for my glass repair, Rishi did everything in his power to receive the claim. Lastly, Rishi and the boyd team were prompt in their turnaround by providing same day service to accomodate schedule. please see that the team and Rishi are recognized for their outstanding service. Signed: another happy customer

josh g

BC - 1111 - 73rd Ave, Vancouver - 3/5/13

In my previous services with this location I have been very pleased with the service (both front end as well as the repairs themselves). I wasn't disappointed this time. The quality of work is great and the front staff are very friendly and helpful. While I don't want to have need for repairs, if I do need them, I know where I'll go for service. Thank you.

L G

BC - 540 John St, Victoria - 3/4/13

After having an accident between my own 1991 Buick and my 1992 Oldsmobile I was disappointed that the Buick was to be written off but pleased that the Oldsmobile was able to be repaired. Both vehicles had very low mileage and were in particularly good condition before the accident. Your staff went to some length to ensure that top quality repair parts were obtained to complete the repairs with original parts, returning my 'collectors item' to great as new condition. I am very pleased with the work done and the treatment I received all along..

Neil S