British Columbia Feedback

BC - 1321 - 3rd Ave, New Westminster - 4/1/13

excellent customer service for a windshield 'crack' repair. Quick and explained fully repair.

reg z

BC - 12211 Bridgeport Rd, Richmond - 3/29/13

Here at Boyd Richmond on Good Friday morning.... nobody is open including this shop however I had a question about my windshield/ rock chip. I was driving by and saw a few cars outside and some ppl. When I arrived and asked if they were open the guy said we are closed but I will help you. He was in on the stat holiday to help some customers pick up their vehicles. I was blown away at this as NOBODY opens on a long weekend for this type of service. After waiting for about 5 mins the nice guy came over and helped answer my questions about repairing my windshield. Unfortunately the crack was too far gone... since I was there he offered to give me a quote on some bumper damage i had. The quote was very reasonable and I will consider fixing it at a later time. I was offered a coffee while he did the estimate and he was very knowledgable with ... his estimate and took time to explain the procedures. It was nice to see the manager Rishi go out of his way on a day off to help me and others with their cars. I will always remember this experience with Boyd in Richmond and consider them for future repairs if and when needed. I had no hesitations in offering this feedback while visiting this location. Thanks Rishi and Boyd Richmond. read more

Bradley S

BC - 1111 - 73rd Ave, Vancouver - 3/29/13

The personnel at Boyd were excellent. I had a front end collision and the hood was damage along with the lights. They did an excellent job on the repairs and went above and beyond the call of duty. Customer service was excellent and I would not hesitate to come back again for any type of service.

Eddy B

BC - 1111 - 73rd Ave, Vancouver - 3/29/13

Great service from Rose Kumar and her gang.

Lyle D

BC - 12211 Bridgeport Rd, Richmond - 3/29/13

I had my car broken into last sunday and the glass was shattered. I had the opportunity to take my car to Rishi (after previously taking my moms car there for some bodywork). Needless to say, I received the same great service as before. He promptly scheduled me in and got my car back to me within two days. The best part was, he came into the shop on Friday(which was a holiday - Easter Weekend) just to let me pickup my car. Awesome Service - will definitely bring my cars to him again!

Brij S

BC - 1111 - 73rd Ave, Vancouver - 3/28/13

Excellent service provied by Robin Soni. Although not an accident repair, I was dealt with professionally and efficiently by Robi. I would recommend Boyd to friends/family.

David H

BC - 540 John St, Victoria - 3/28/13

Eight years ago Boyd Victoria repaired major body damage to my Acura Integra after a rear end collision. That repair was done excellently. This week I discovered water leakage into the spare tire well under the rear hatchback deck. When I took the car to Boyd Victoria they inspected the well and predicted that the seals around the tail lights might be leaking . They gave me a loaner car on the spot and kept my car for repair. The next morning I was surprised to receive a phone cal that the car was repaired - as predicted. I was even more surprised when they informed me that the repair was gratis! The staff whom I dealt with were courteous and very helpful. I am again impressed with the Boyd service and would certainly recommend Boyd to any of my friends who might need body work or glass replacement. Tony McCullough

Tony M

BC - 1111 - 73rd Ave, Vancouver - 3/27/13

Robin and his team at Boyd Vancouver continually offer great service, timely work, and of course good quality repairs for my cars. Great to deal with, excellent communications and fairly priced for any private-paid work. Keep up the great work !!

Barry G

BC - 30860 Peardonville Rd, Abbotsford - 3/27/13

My experience with Boyd Auto-body was very delightful! The front office staff was helpful & knowledgeable. They answered all my questions I had with the repairs. They have gone above and beyond with the repairs, even fixing my back window moulding that was not related to the claim with no extra charge! Not only were the repairs outstanding, they had gone and fully detailed the inside as well. If asked, I would definitely recommend them to my family and friends.

Sandeep B

BC - 1111 - 73rd Ave, Vancouver - 3/26/13

I had my car repaired at Dean Brothers, Boyd Autobody and Glass in Vancouver BC last week and wanted to comment on the super service I received there. Robin Soni, the manager, went above and beyond to get my car repaired and ready for me on a very tight timeline, as I had to return to my home in the Okanagan Valley. I was very impressed with the friendliness, professional manner and customer service at this location and will not hesitate to use Boyd Autobody shops again in the future.

Kathy V

BC - 30860 Peardonville Rd, Abbotsford - 3/25/13

Excellent work. Price was as quoted, work was done on time and they did a free detailed cleaning.

Randall V

BC - 1321 - 3rd Ave, New Westminster - 3/25/13

The guys at the new west auto body were amazing fast and great all round they really are good kind people and if I ever get into another accident I know we're to come thanks so much !

Eric P

BC - 12211 Bridgeport Rd, Richmond - 3/24/13

service is excellent. thank you.

harry l

BC - 12211 Bridgeport Rd, Richmond - 3/24/13

After being in a motor vehicle accident I was apprehensive about taking my truck to get repaired, because I am extremely picky and didn’t think my truck would look as it did before the accident. However after doing some research and having all my questions answered by Rishi Bakshi, at BOYD Autobody and Glass in Richmond, I decided this was the team I was going to choose to repair my truck. He genuinely listened to my concerns and went above and beyond his duties to make the process as stress-free as possible for me. From beginning to end he demonstrated exceptional customer service. When my vehicle arrived at the Autobody and he had assessed the damages, he called me to inform me of all the work that they would need to do to make it safe to drive again. He also took the time to arrange a rental car for me. This truly made me feel like a ... valued customer. Throughout the week I didn’t have to call and nag for updates on the progress of the repairs, Rishi would call/email me every step of the way keeping me informed. This seems like a minute detail but when you’re injured and dealing with ICBC it is one less thing that you have to keep in mind. When I went to go pick up my truck, Rishi went over all the repairs with me in depth and allowed me the time to take a look over all the work that was done. The repairs showed quality workmanship, there were no details that were overlooked. Rishi also said that if there was anything that I felt wasn’t right that I could bring it in without any troubles at any time. I can honestly say that my trucks looks as it did when I drove it off the lot, if not better. Without hesitation I will be recommending this location to everyone. Thank you, Rishi! read more

Natasha P

BC - 12211 Bridgeport Rd, Richmond - 3/23/13

Chose this company based on positive reviews on the net and wasn’t disappointed. Needless to say the repair job was outstanding (the car looked better than new), the process was simple and painless, but most importantly I was very impressed with the staff’s professional and at the same time friendly attitude. It felt like VIP treatment. The manager, Rishi Bakshi, was very helpful. Thank you. Would definitely recommend this place to others.

Sergey V