British Columbia Feedback

BC - 540 John St, Victoria - 4/17/13

THOROUGHLY PROFESSIONAL SERVICE AND METICULOUS WORKMANSHIP.

KEVIN D

BC - 1111 - 73rd Ave, Vancouver - 4/16/13

This was my second visit to 1111 West 73rd Ave Vancouver and on both occations I have received excellent service. Staff are cheerfull and try hard to meet my time constrictions. I would reccommend their service.

Catherine S

BC - 540 John St, Victoria - 4/15/13

Excellent same day service to repair my broken window. They helped reduce the price by calling around for a better deal on the glass and I was also given a courtesy car for the day. Very friendly and professional, I would use them again.

Paul Z

BC - 540 John St, Victoria - 4/15/13

Excellent customer service with quick, same day repair. If I ever have damage to my glass again I wouldn't hesitate to come straight back.

James T

BC - 30860 Peardonville Rd, Abbotsford - 4/15/13

In addition to my glass repair which was excellent the body shop also was able to polish out where my front of my car rubbed up against a barrier and straighten out my license plate. I am extremely happy with the service I was given in both the auto body and glass shop. I would highly recommend this location. The staff and management are knowledgeable and very professional.

Shelley E

BC - 1111 - 73rd Ave, Vancouver - 4/13/13

Great service and really friendly and helpful staff. They were quick and very efficient and got the work completed in a day. I would definitely recommend this location. Thanks.

Heather L

BC - 540 John St, Victoria - 4/12/13

As usual, another excellent job. I have used Boyd before and they continue to meet all my expectations as I am a very fussy guy. Very prompt and courteous service, very pleased with their work.

Glenn P

BC - 540 John St, Victoria - 4/12/13

Prompt, polite and efficient service from the front desk and Jamie, the adjuster.

Jean M

BC - 540 John St, Victoria - 4/11/13

Boyd do a very good job. The people are pleasant to deal with and the damage was corrected speedily and efficiently. Boyd has been used by my family members and recommended I use them.

Stella H

BC - 30860 Peardonville Rd, Abbotsford - 4/11/13

Thank-you very much. The vehicle came back looking brand new! I had great service; the staff was friendly and accommodating to my needs. I would highly recommend this autobody shop to anyone.

Danielle E

BC - 1111 - 73rd Ave, Vancouver - 4/10/13

CARD AND BAKING

Martha L

BC - 1111 - 73rd Ave, Vancouver - 4/9/13

The service provided by Boyd was absolutely excellent. I experienced a car break-in, which resulted in a shattered driver side window and damage on the door panel. Customer Service - Unfortunately car incidents are stressful and frustrating. However, Robin Soni at Boyd provided excellent customer service. He was a pleasure to talk to and very understanding of the situation. When the shop was almost closing, he had waited pass the office hours and coordinated with the car rental service that was also closing. I greatly appreciated the extra steps he took to help me through a difficult situation. Repair work - The repair and clean-up of my car was done in less than 2 days including over the weekend. This was pleasantly fast and the attention to detail in cleaning my car was fantastic. The small details like cleaning my dashboard was very ... appreciated. When I got my car, it felt like I was driving off the lot with a new car again! Overall, I wanted to provide this feedback and express my appreciation to Robin and the team at Boyd in Vancouver. I will definitely recommend them in the future, and specifically refer them to Robin. read more

Frederick J

BC - 1111 - 73rd Ave, Vancouver - 4/9/13

Awesome service. Really above and beyond. Rose was fantastic! Thanks so much :)

Becky M

BC - 1111 - 73rd Ave, Vancouver - 4/9/13

Over the past several years, I have taken my vehicle, my wife's vehicle, and even my father's vehicle to Boyd for some sort of repair at least half a dozen times. And whether it’s been for a cracked windshield, or a more serious repair job due to an accident, Robin Soni and his team have always gone above and beyond the call of duty for me. Not only is the entire staff friendly, they seem to go out of their way to turn an unfortunate incident into a pleasurable experience. Today, I brought my car in because it had a small chip in the hood due to a flying rock. Robin said to leave the car with him and he’d see what he could do. When I got back, they had carefully touched up the chip, washed my car, and toped up my washer fluid. And when I tried to pay, he wouldn’t take any money. Amazing to find that kind of customer service in today’s ... marketplace. I’m a happy Boyd customer and will be for a long long time. read more

Mark W

BC - 1111 - 73rd Ave, Vancouver - 4/9/13

My car was broken into for the second time outside of my home and for the second time Robin and his team at Boyd Autobody provided excellent service and made our car as good as new. This time some random parts associated with the car jack were stolen from my car. Robin went above and beyond, even driving to the car dealership to see what parts were needed, to order and replace everything that was taken. Courtesy car was provided, Boyd gave an estimate of when the vehicle would be ready, and communicated with us throughout the whole process.

James S