British Columbia Feedback

BC - 1111 - 73rd Ave, Vancouver - 5/2/13

I couldn't be happier with the service provided by .robin and rose.they went out of their way to accomodate me.they worked overtime to have my car ready to get to my appointment.

Yvonne k

BC - 1111 - 73rd Ave, Vancouver - 5/2/13

"I was very, very pleased with the service I received from Robin Soni. It's not a pleasant situation when someone else is to blame for the damage to your car and then because of the age of your car they tell you it's a "write off"! I appreciate everything Robin did to fix my car. It' looks as good as new! A great job. I am enjoying driving my car again thanks to Robin. I'm glad I chose Boyd's.in Vancouver. Thank You Diane"

Diane M

BC - 12211 Bridgeport Rd, Richmond - 5/2/13

Samantha Tan provided an exceptional level of service and went beyond her responsibilities to make sure we got what we needed and delivering across a positive message for Boyd as well.

Alex -

BC - 540 John St, Victoria - 5/1/13

The service was excellent. My older model car (Toyota Camry) was repaired quickly and looks perfect. I really appreciated the use of a courtesy car while the work was being done. I will definately recommend Boyd's Autobody when anyone I know needs work done on their car. Thank you very much..

Marilyn A

BC - 1111 - 73rd Ave, Vancouver - 5/1/13

My driver's side view mirror glass smashed to the ground as I was driving home yesterday after work. I needed to replace it, so I called my Saab Service & Mechanic guy who estimated it would cost me $200 just for parts and they didn't even have any in stock. He told me to contact an autoglass shop and see if they can help me. Luckily while driving to work the next morning, I passed by the Boyd location on West 73rd Avenue. I called them up immediately and spoke to Robin, Manager. The guy doesn't even take a lunch break, because he told me to bring my car in around noon so he can have a look at it and see what could be done. After a few phone calls and meeting with his parts/service guy John, they suggested I take my car to Anvil Glass (Boyd's counterpart) on Yukon Street to see Dave. Within 20 mins I had my Saab car mirror glass ... replaced and what originally went from being a $200 part only cost me $20. Now that's affordable service I can depend on. Thank you Robin, John and Dave for going beyond your expected customer service standards and for leaving me with a positive experience. You have a repeat customer for life. read more

Natasha R

BC - 12211 Bridgeport Rd, Richmond - 5/1/13

Customer service was good and did a good and timely job on the repairs.

Victor C

BC - 540 John St, Victoria - 4/29/13

I first met Glen on the assessment of damage day. He was polite, professional and warm. He was also easy going and reassuring. He took great car of my vehicle. On the day of car pick up, Scott showed me the repair. They Did a great job. They clearly went above and beyond. I could not believe how clean my car was on the inside and outside. This experience was amazing. I will definitely be going to Glen and Scott for any repairs. Lastly, Michelle the front desk woman was organized and friendly. She handles herself well under stress. I appreciated her quick replies back to my emails!! Thank for Boyd for being so professional and kind.

Michelle B

BC - 1321 - 3rd Ave, New Westminster - 4/26/13

"Ethel", the 2003 Black Sunfire - says "Thank you - I'm so shinny and beautiful!". And I say - thanks for the service - and cleanup."

Theresa B

BC - 1321 - 3rd Ave, New Westminster - 4/26/13

Timely repair, excellent job! Best service ever! Pleasantly surprised by the shiny clean car, inside and out, when I picked up the car.

Vas R

BC - 1321 - 3rd Ave, New Westminster - 4/26/13

I really want to compliment everyone at Boyd who was working on my vehicle. The service was fantastic and the quality of the work was perfect. I will be the first to recommend this shop in the future. Thanks again to all. Best Regards Gavin

GAVIN D

BC - 1111 - 73rd Ave, Vancouver - 4/25/13

Excellent Service. Staff was courteous, listened carefully and responded to my issues. Rose and Robin Soni were exceptional in their customer service. My vehicle was repaired on time with excellent work and no problems. My wife and I were fully satisfied and more..... I have dealt with several body shops in the past but I have never had this level of excellence in service at any autobody shop in the past. Pradeep Khare

Pradeep K

BC - 1111 - 73rd Ave, Vancouver - 4/25/13

Service was excellent. I would definitley recommend this location. I was updated for my car time to time and my vehicle was ready to pick up the day I was told. Very friendly and quick service.

Sukhvir C

BC - 1321 - 3rd Ave, New Westminster - 4/25/13

"I took my car in to the New Westminster Boyd location on April 22/13 for repairs to minor damage to my front bumper. I was a "repeat customer", as I had some more major work done there a few years ago, and had been very pleased with the work and the services. This time, on my arrival I was given very prompt, friendly and efficient service by both Chelsea (the customer service rep) and the service manager. The work was done by April 24/13, as promised, and I was totally happy with it As an "extra", my car had been detailed, which I certainly hadn't expected. All in all it was as good as a car-repair experience can be. would give the New Westminster Boyd people a 10 out of 10 for their good service and good work, and will certainly recommend them to my family and friends."

Linda Y

BC - 1111 - 73rd Ave, Vancouver - 4/24/13

As always, service at Boyd was impeccable from start to finish. Robin is a great manager and Rose a great admin person. Everything is so hassle free after I dropped my car. Before I knew it, my FJ was ready for pick up and was looking good again. The job was done within our specifications and timeline. Robin even delivered it to my home, which was a very big help! We will definitely return to Boyd in the future for any repairs. As a matter of fact, our other car is already slated for glass repairs very soon. Thank you Boyd! Robin, Rose and team, you rock!

PIA T

BC - 12211 Bridgeport Rd, Richmond - 4/24/13

Glass service was excellent. It was done on time. The bonus detail interior cleaning was great. An excellent customer service from Mandy & Samantha!

Maria A