British Columbia Feedback

BC - 1111 - 73rd Ave, Vancouver - 6/24/13

I had a accident with a dumpster in the parking lot basically being quite upset and not looking properly when backing out of the parking stall. Needless to say, the dumpster won and my poor car boor the results. I brought my car in for an inspection and cost estimate and Robin was absolutely terrific. His smile, confident and most courteous manner set me at ease immediately and the information provided was delivered in way not to overwhelm an already upset customer. He as great in assisting me with setting a suitable time and had provided me with a reasonable estimate. Well, I pick up my car on Friday and the work was amazing. The attention to detail, the cleanness of my care was impressive. I know that my car is in very good shape, but now my bumper is the best part of my car. The work was finished on time as agreed and my final invoice ... was less than the estimate. A very surprised and appreciative customer you have here. I have already related my positive experience with your company with friends and will continue to refer your company in the future. Thank you all and especially Robin, for making this easy for me. PS: Give him a bonus on his smile alone....... one needs to see this more at other stores. read more

Inga R

BC - 12211 Bridgeport Rd, Richmond - 6/23/13

I had the best customer service experience EVER at the Richmond location. I called earlier to book an appointment to have my windshield fixed since I had a rock chip. I spoke to Rishi and made an appointment. I advised Rishi that I may be late since I don't get off work until 4pm. He stated that it was perfectly fine and that he could stay open later so that he could take a look at my windshield. He was very accomodating. When I finally met Rishi for my appointment he was very friendly and pleasant. Even before he checked my windshield he took the time to explain the process and how some windshield are not always repairable. Once he looked at my rock chip he advised me that he wasn't able to fix it sicne it was a superficial chip. For my trouble he supplied me with a complimentary rock chip repair for future. All I can say is this is the ... best customer service I have experienced EVER and I wish all businesses offer the kind of experience I had with Rishi. I will from now on take my repairs to Rishi all the time and have already told my family members of the fantasitic customer service. Thank you again Rishi for the wonderful customer service. It's so refreshing to experience fantastic service nowadays as it is so rare. Thanks again! read more

Courtney M

BC - 1321 - 3rd Ave, New Westminster - 6/23/13

Hi Just a quick note of compliments for the excellent service and great work done to my two vehicles over the past couple of months ( a bit of bad luck ). Manager Terry and receptionist Chelsea are very friendly, helpful and efficient people who get things done well and on time. I even enjoyed a couple of fine cookies with my coffee. Keep it up folks, it's nice to have people like you blocks away from my home when we need it

John L

BC - 1111 - 73rd Ave, Vancouver - 6/22/13

Very impressed with the service and promptness provided by Boyd in Vancouver. From the fist call to book the appointment, getting a rental car and to picking up my vehicle, the friendly and prompts service was great. I would highly recommend Boyd.

Laurence G

BC - 1111 - 73rd Ave, Vancouver - 6/21/13

Excellant serrvice in evry respect. on time , no fuss , no mess. Robin very professional and very helpful

steve v

BC - 1111 - 73rd Ave, Vancouver - 6/21/13

great service!

shianta m

BC - 2663 Sooke Rd, Langford - 6/21/13

Excellent job. Hope not to need anymore but would use them in a heart beat Great service

Carol W

BC - 1111 - 73rd Ave, Vancouver - 6/20/13

"The guys are the best. Rose and Robin got me in quickly, updated me on the progress of my repairs and my vehicle was ready in record time! The repairs to my "baby" look great!! Rose and Robin even offered me a coffee and made sure I was happy with the whole experience. If I ever need any repairs again I will be coming back! Thanks again for all of your hard work! I love you guys!!!!! Hazel"

HAZEL S

BC - 1111 - 73rd Ave, Vancouver - 6/19/13

I want to express my appreciation for the kind and professional service I was given at your Vancouver location by Mr. Robin Soni, the location Operations Manager. I had used this facility years previous for repairs to a vehicle and remembered the quality service I'd received at that time. So on this occasion I dropped in to seek advice as to whether a repair had been made to my newly purchased car. Mr. Soni personally took the time to look at my vehicle and resolved my concern entirely. His professionalism and patience in explaining the matter was exemplary and I simply wish to thank him. If I or anyone I know may require repair services, I will always utilize or refer them to this facility, and Mr. Soni in particular. James Petrie

james p

BC - 1111 - 73rd Ave, Vancouver - 6/19/13

Brought my car in to have the windshield replaced. Came to Boyd due to great reviews I found online. Fast, friendly, efficient service. Very pleased!

Paul T

BC - 1111 - 73rd Ave, Vancouver - 6/19/13

Exceptional Service! Especially Robyn, one of your guys. I would recommend this location to anyone. They were friendly, accomodating and overall very nice.

sonia l

BC - 1111 - 73rd Ave, Vancouver - 6/19/13

I really appreciate the courteous and timely service provided. After only two days in the shop Boyd was able to have my work vehicle repaired and had me back to work in no time. I would highly reccomend Boyd Autobody and Glass at 1117 W73rd to anyone in need of vehicle repair or service.. Thanks for the help... John Carr

John C

BC - 30860 Peardonville Rd, Abbotsford - 6/18/13

We recently brought in our Mazda 3 and Honda Civic. The service we received at Boyd was exceptional. In particular, JB Khangura took great care of us. He was extremely courteous and helpful. He ensured us that our vehicles would be taken care of and that we would be satisfied with the end result. Because of your service, we will definitely recommend Boyd Autobody & Glass to family and friends.

Jagroop G

BC - 540 John St, Victoria - 6/18/13

I would like to thank Jamie for always making sure things are right with my repairs. Boyd always have gone the extra mile to make sure I was a happy customer. If something was not to my liking they fix it and never complain. Today it is hard to find a business that truly look after their customer and I highly recommend this Boyd location for auto body repairs. Thank You to all the staff at Boyd.

Dave H

BC - 1111 - 73rd Ave, Vancouver - 6/17/13

I didn't want to get into painting a couple small dents if just pushing them out would be good enough. Robin understood, helped me avoid painting, warned me that I'd still be able to see minor damage, worked quickly, and saved me several hundred dollars and tying up my car for 3 days. I'm real pleased! I appreciate that he advised me of my options, told me realistically what to expect as opposed to pushing me into the full repair. I'll recommend him to others.

Larry B