British Columbia Feedback

BC - 12211 Bridgeport Rd, Richmond - 11/15/13

I was very pleased with the costumer service. They were pleasant to deal with and helpful from start to finish. I am also very happy with the quality of the work done on my jeep

Greg M

BC - 12211 Bridgeport Rd, Richmond - 11/15/13

Joseph Lin was extremely helpful and provided excellent customer care. He went above and beyond my service expectations. This was my first time going to Boyd and after this experience, I will tell return. I will also recommend Boyd AutoBody to my friends!

Jane K

BC - 1321 - 3rd Ave, New Westminster - 11/15/13

Excellent end to end service, will recommend to friends and use again. Chelsea at the desk is a very service-oriented employee who deserves a raise !! Workmanship was top notch so the shop staff were pretty good as well

Rob P

BC - 1321 - 3rd Ave, New Westminster - 11/15/13

Quite pleased with the work. Repair looked as good as new. Your team was very through in identifying the necessary work. I would recommend Boyd to friends and neighbours.

Daniel M

BC - 30860 Peardonville Rd, Abbotsford - 11/14/13

We brought our 2006 Mazda 3 into the shop. This was our second visit to Boyd. Our first visit went extremely well due to the excellent service provided by JB Khangura and his team. As a result, using Boyd again was a no brainer for us. Once again, it is worth mentioning that JB and his team took very good care of us. Our service was not only done on a timely basis but also the quality of work was excellent. Thanks to JB and his team.

Mavin G

BC - 1321 - 3rd Ave, New Westminster - 11/13/13

It's always a bit of an inconvenience having to bring your vehicle in for repairs after a collision . But it was very convenient bringing my truck in to Boyd in new westminster ,upon arrival I was greeted with a cup of coffee from the very nice lady that helped me at the counter ,then set me up with pele at enterprise rent a car all at the same place ! Pele set me up pretty fast with a very nice Kia Which I preferred over a larger vehicle . My truck was ready for me the next day! I just picked up my pickup truck from Boyd in new west , I had a minor fender bender and was very pleasantly surprised to have my whole bumper replaced ! Plus they detailed my truck for me inside and out! The whole experience was great I give it at definite 10 and I will definitely pick Boyd in new west again for future needs Regards Kathy weis

Kathy W

BC - 540 John St, Victoria - 11/12/13

As an owner of small businesses in Greater Victoria I have an immense appreciation for great customer service. I know what it takes to impress customers in today's economy. Customers want it done properly and quickly with no hassles. Glenn,Michelle and the crew at Boyd on John st in Victoria did all that and more. I wish I had known about them years ago. I was wondering if I would get that big business attitude of just being another number but they treated me like I was the most important customer at their shop. Isn't that what we all want to feel like?

Brett L

BC - 12211 Bridgeport Rd, Richmond - 11/11/13

I walked into boyd slightly annoyed that I had to deal with a random break in attempt on my car. Right away I was greeted with smiles and an awesome attitude from Sam at the front desk. Paolo came over to introduce himself and it was just a blur of being taken care of from that point on. I really didn't have to stress or deal with anything. Paolo also managed to save me a truck load of money by keeping me updated and including me in the decision making. I would definitely recommend this shop for all your autobody needs.

Darren C

BC - 30860 Peardonville Rd, Abbotsford - 11/9/13

Who would have thought I would have been involved in an accident with my own vehicle and then less than a week later an accident with a Boyd Auto loaner car. Thankfully both were not my fault and I was not injured. My own car was returned to me yesterday and looks wonderful. The manager, Larry McKenzie went beyond what I would have ever expected from a Body Shop and it was a pleasant experience with him. He communicated with me from the very beginning, telling when Boyd would pick up my car and bring me a loaner and finally when my car was ready for pickup. The quality of work is beyond excellent. When I called Larry regarding my accident with the Boyd loaner car in my own driveway, he told me to bring the car back to them and another car would be available immediately. All in all two great experiences and I will definitely recommend Boyd ... Auto Body to everyone when the subject comes up. read more

Peter P

BC - 1111 - 73rd Ave, Vancouver - 11/8/13

The service was excellent. I received help immediately and guidance in contacting the Insurance company. I was updated as to progress regularly during my brand new car's (Mini Cooper) stay at Boyd Autobody. As this was a stressful time, I was very appreciative of their attention to my car and myself.

Shannon F

BC - 12211 Bridgeport Rd, Richmond - 11/8/13

warmly service, professional work, quick reply. pretty good experience.

Jimmy J

BC - 9666 King George Blvd, Unit B, Surrey - 11/7/13

I was very impressed with the friendly service I got from this location during my recent visit for a windshield replacement. They set me up with a rental car and when the repair was finished I was shocked to see my vehicle had been washed. Nice touch. Thank you Michael and staff.

Patrick D

BC - 12211 Bridgeport Rd, Richmond - 11/7/13

I had a great experience with this company. Joseph was very informative and efficient. The work the crew did was excellent I couldn't even see any part of where the damage was. They even went the extra mile and vacuumed ; dusted inside my car and washed the outside. Great job to everyone involved. I would go to this company in a heart beat if I ever need this kind of work done again. Keep up the great work I really appreciate what you have done for me. Thankyou Pat Cowen

Pat C

BC - 12211 Bridgeport Rd, Richmond - 11/7/13

Richmond Boyd Autobody has excellent customer service. I am very thankful. Thanks Mr. Lin for taking care of my vehicle!!

Guo Jun P

BC - 9666 King George Blvd, Unit B, Surrey - 11/7/13

On Sept.27th., 2013 I experienced excellent Customer Service from Mike. I was nervous about touching up a scratch on my 2010 Honda Accord. Mike said just bring it in with the paint pen, I'll do it for you. It didn't take him long. Didn't charge me a dime. We had been there not long before to have the same vehicle it repaird after being hit by a drunk driver, so we are familiar with the wonderful staff @ this location. Thank you for hiring such great employees.

Judy M