British Columbia Feedback
BC - 1111 - 73rd Ave, Vancouver - 2/28/14
Friendly and efficient service
BC - 12211 Bridgeport Rd, Richmond - 2/28/14
From the time I entered the shop until the time I picked up my car, I felt that the customer service was absolutely fantastic! Samantha was incredibly friendly and promised that aside from the work that was being done on my car, they would, without charge, remove some paint that was on the door. I was shocked and happily surprised by this gesture of kindness. I will definitely be back and would recommend Boyd to anyone. Thank you!
BC - 1111 - 73rd Ave, Vancouver - 2/28/14
Robin S and his team ... excellent , timely, workmanshp. Highly recommended!!
BC - 1321 - 3rd Ave, New Westminster - 2/27/14
very professional service!
BC - 1321 - 3rd Ave, New Westminster - 2/26/14
Excellent repair and very pleasant people to deal with.
BC - 12211 Bridgeport Rd, Richmond - 2/26/14
I was helped by the general manager of the shop who was very polite and efficient Rishi B. My truck was fixed without any problems and very fast. The service was excellent!!!!
BC - 12211 Bridgeport Rd, Richmond - 2/25/14
Super amazing customer service!!!
BC - 540 John St, Victoria - 2/25/14
Excellent service, prompt, timely and reliable. The best autobody shop I ever dealt with. I only use Boyd when it comes to autobody repair.
BC - 1321 - 3rd Ave, New Westminster - 2/25/14
I want you to know how much I appreciate the excellent work you performed on my Ford Focus. I sure know where to come if I have the misfortune to be involved in another crash.
BC - 12211 Bridgeport Rd, Richmond - 2/25/14
A few weeks ago, one of our corporate vehicles was vandalized overnight. I phoned Rishi on the Saturday morning after the incident, as we needed to have the vehicle towed and arrange for a replacement car. Despite the fact that it was a weekend, Rishi dropped everything to have our car towed to his shop. He also arranged for the driver to pick up a replacement car at a location close to his home. Our vehicle was repaired, detailed and returned that week - everything handled expertly and efficiently (as usual) by Rishi and his team. I cannot say enough about how much their dedication to customer service is appreciated and also how it helped to reduce the stress caused by this incident. The driver of the car has now dubbed Rishi "The Fixer" he was so impressed by how efficiently things were done!
BC - 12211 Bridgeport Rd, Richmond - 2/25/14
My experience with Boyd Autobody far exceeded my expectations. From the moment I had called to advise them that I would have their shop repair my icbc claim, the service was top notch. Joseph L. was absolutely awesome. Though it took some time to completely restore my car, he would phone me to provide updates every few days so I would not have to call and gave me complete confidence that all the work would be done perfectly. Even his manager had called me to give me updates and assist in any way as well. As expected, when I picked up my car today, it was in showroom condition. Though I will be moving from richmond soon, if I have any claims or repairs in future, I will 100% without a doubt bring my car to Boyd Autobody in RIchmond and I will recommend their shop to any friends or family that have any claims as well. Thank you again.
BC - 12211 Bridgeport Rd, Richmond - 2/23/14
My experience with Boyd Richmond was nothing but pleasure. The front office staffs were extremely informative, helpful and professional. I was constantly informed of the status of my vehicle as well as the anticipated delivery date. Rishi B., who was the General Manager, was extremely pleasant to deal with. He not only went above and beyond to service his clients but also accommodated to my customer service requests. I thank Boyd Richmond for their gold standard of excellence in customer service and quality! Thanks once again!!
BC - 12211 Bridgeport Rd, Richmond - 2/20/14
I'd like to thank you for doing such a great job on the auto body fix. It is great customer service from everyone especially the Samantha and Joseph at the front desk, and Navin as well. The car wash was professionally done inside and outside. Thank you guys!!
BC - 540 John St, Victoria - 2/19/14
Great service! Michelle is top notch and my vehicle looks great now.
BC - 12211 Bridgeport Rd, Richmond - 2/19/14
Great service from start to finish--from the initial phone inquiry to window chip repair. Absolutely accommodating, professional, efficient, professional, personable and understanding. I felt supported and appreciated right from the get go. Everyone is giving their "A" games to provide customer service excellence. I am totally impressed and grateful for a super experience. My Jeep feels much better with the care it received at Boyd Auto Glass Richmond. Thank you!!!
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