British Columbia Feedback

BC - 5726 Landmark Way, Langley - 6/12/14

I have nothing but praise for the manager, Mr Neil C., of your Langley operation. He was both courteous and diligent in fixing the problem with the bumper on my car. Also the office staff were pleasant and friendly. I will certainly recommend Boyd's.

Rowan

BC - 1321 - 3rd Ave, New Westminster - 6/12/14

Thank you for doing a first class repair on my damaged vehicle.

Frank M

BC - 1321 - 3rd Ave, New Westminster - 6/12/14

I brought my car to Boyd New West with two separate insurance collision claims. Terry handled both claims with excellent precision and in a timely manner. He also paid for the extra day of car rental that I needed as I was out of town- VERY MUCH appreciated! Door lock and front bumper needed a little extra work and Terry was happy to fix that weeks later. Fantastic customer service! I would highly recommend Terry and Boyd New West in the future.

Roya K

BC - 540 John St, Victoria - 6/12/14

Very professional, kept me updated on the progress of the work. The car was clean when I picked it up.

Laura M

BC - 30860 Peardonville Rd, Abbotsford - 6/12/14

Having to bring my car in for repairs at my cost was not a great feeling for me. Seeing the estimate made it even more real. I had to write to tell you how please, thrilled we are. The service we received by Larry and the 'team' in the office was fantasitc! The work done on the van, is way beyond our expectations. I do not wish damage on this van or any vehicle of friends I know, but I can tell you, they will hear of Boyd in Abbotsford from me just in case.

Nancy

BC - 1321 - 3rd Ave, New Westminster - 6/11/14

Superb service and cutomer appreciation,extremely satisfied.

Rolando L

BC - 12211 Bridgeport Rd, Richmond - 6/11/14

This is the second time I've had the pleasure of dealing with the very accommodating staff at Boyd's Auto Body...they offer friendly, fast, first-class service! I highly recommend they be your first call for all your auto body and glass repairs.

Matthew D

BC - 1321 - 3rd Ave, New Westminster - 6/11/14

Terry right away helped me out by letting me know I still had some things to iron out with ICBC, even without knowing the history of the reason I was there. Then not only did his team take care of my claim, but they also buffed out some scratches, fixed my windshield chip, and cleaned my van inside and out, for free! Did I mention they did this all in a day and a half?! My husband has a chip in his window too, so I'll be booking with them ASAP on their current groupon! They got us for life!

Lorelei P

BC - 540 John St, Victoria - 6/10/14

I decided to go to Boyd's to have my wind shield replaced after reading the great reviews and because it was close to my home. When I called to find out what I had to do, the woman who answered the phone was friendly and helpful. When I first took the vehicle in they ordered the correct wind shield, organized the ICBC file and made it all painless. I dropped my truck off on the appointed day and when I picked it up the same friendly woman had all paper work ready, the truck was brought to the front door cleaned inside and out! The new fellow who did the vehicle cleaning is to be commended because it sure needed it! I would happily recommend Boyds - they are professional and friendly and they do what they say they will do.

Victoria F

BC - 1321 - 3rd Ave, New Westminster - 6/10/14

A BIG thank you to Terry and his team for doing a wonderful job on my car! Not only was it fixed in a timely manner, they also did a fantastic job at cleaning it inside and out!! :)

Christina

BC - 1321 - 3rd Ave, New Westminster - 6/9/14

I stopped in last week (Wed June 4th) after calling in a damaged side mirror to ICBC. I didn't have an appointment but drove down to Boyd to see if they could help.Terry, your operations manager was first class. He immediately took care of my issue and gave me a range of options. I explained that I had an old car and was not sure I wanted to pay the $300 deductible. He took me through the claim processes, calling suppliers and pricing out all options for a manual after market mirror to the spec remote OEM part. While doing all this he had one of the guys in the shop go out and duct tape my mirror back on. What impressed me about Terry was his attentiveness to my needs and putting them first. It was he who finally suggested that if I was sensitive to spending my $300 deductible on an old car, that I just go with the duct tape for now and ... that the claim was good for 2 years. I took his advice and this solved my immediate problem. Even though I will probably get it fixed properly fairly soon (at Boyd), Terry solved my problem right on the spot, for free, and processed my claim providing me with all the options.First class service!! read more

Keith M

BC - 1321 - 3rd Ave, New Westminster - 6/9/14

Wow what a super job. Not only did they fix up the dented fender but they noticed that the power steering fluid was low and topped it up. Great service, Wow!

David

BC - 1321 - 3rd Ave, New Westminster - 6/9/14

I was very pleased with the work done and I very much appreciated the extra time that was taken to buff some of the other scratches so my car really look fresh and new.

Fran W

BC - 1321 - 3rd Ave, New Westminster - 6/9/14

Terry and the team did a great job and were very helpful with the work on my wife's SUV. Terry helped a lot to make the connection with ICBC go very smoothly. Thanks

David

BC - 12211 Bridgeport Rd, Richmond - 6/9/14

Awesome service again from the guys at Boyd on Bridgeport. Had to bring my car in again for some work and it was completed quickly and efficiently as usual. Thank you again. Though i will be moving from Richmond, I will still bring my car here for any work that i need done, A plus service.

Kwaku