British Columbia Feedback

BC - 1321 - 3rd Ave, New Westminster - 12/28/14

I would like to thank Rishi B. the Regional manager for Boyd autobody and glass. I took my car in for some body work to the New West shop and they referred me to Enterprise for a car for the 3 days it would take to fix my car .Icbc waved all charges as it was 100 % not my fault but i still needed a credit card to put One hundred dollars down on the car,I do not use credit cards so they took one hundred dollars from my debit card.When I returned the car I asked for my one dollars back and they said it would come back to me within 21 days by cheque.This upset me very much as I am a single person on a wcb disability right now and it was 2 days before Christmas.I found out in the states if you use your debit when you return the car to Enterprise you get the money put back on your debit right away, but not in Canada.I e-mailed Boyd and asked ... why they would let this happen to their customers ,within an hour I had an e-mail from Rishi Bakshi informing me that he along with Boyd did not know this was Enterprises policy and that he would question them that day about it.He also drove straight to my house with a hundred dollar visa gift card to tie me over till the cheque came along with his apologies .I have had my car to this shop twice in the last year both times 100% the other persons fault and both times I have been more than pleased with Boyd`s work .I thank them and Rishi B. for making my Christmas much happier . read more

trish s

BC - 1111 - 73rd Ave, Vancouver - 12/23/14

Great service, everything ran smooth, very happy with the whole procedure and results

Daniel W

BC - 540 John St, Victoria - 12/22/14

I stopped by without an appointment to see about having a chip in my windshield repaired. Jamie took a look, explained the process and possible outcomes and said he'd do it right away. I took my dog for a short walk and when I came back it was done. My windshield is now nearly perfect. Thanks Jamie. I also thank Boyd for having a polite and capable employee like Jamie. Thanks again and a Merry Christmas to everyone at Boyd A&G.

Rina L

BC - 30860 Peardonville Rd, Abbotsford - 12/22/14

Job well done and completed ahead of the estimated time.

Lorrita B

BC - 17511 - 56A Ave, Surrey - 12/19/14

I currently sent 2 of my vehicles to Boyd Auto Body at Cloverdale, and the people are very friendly, service was great, and they fixed my vehicles perfect ! We are very happy about it, and will recommend BOYD to our family members and friends for sure. Thanks!

Mitch

BC - 22715 Dewdney Trunk Rd, Maple Ridge - 12/19/14

Russell F. is very nice and patience, he is wonderful. Susan is nice too, she speaks slow and clear especial for me. tks!

Michael K

BC - 12211 Bridgeport Rd, Richmond - 12/19/14

Samantha T. has excellant customer service skills. My experience was satisfying and very pleasurable.

krish c

BC - 12211 Bridgeport Rd, Richmond - 12/18/14

Completed a job well on short notice and with impeccable customer service.

Lynn S

BC - 12211 Bridgeport Rd, Richmond - 12/18/14

Customer Service was excellent and friendly. Job well done and on time.

David N

BC - 30860 Peardonville Rd, Abbotsford - 12/18/14

Boyd did an excellent job and did some extra work at no charge

Timothy

BC - 1321 - 3rd Ave, New Westminster - 12/18/14

the job was very well done. the customer service was excellent, also the job was done in time.

sakuntla m

BC - 1111 - 73rd Ave, Vancouver - 12/17/14

I had a minor collision repair done by Boyd recently and was exceptionally pleased with their level of service. Robin at Boyd bent went over and above to fit the repair into my busy schedule. He ensured the job was completed right on time, and my car was washed and cleaned when I picked it up. Great service.

Trevor

BC - 1111 - 73rd Ave, Vancouver - 12/17/14

Appreciated the fast and courteous service including dropping me off at work and then bringing the car to me when the work was finished, washed and vacuumed! A very nice extra touch. Thanks

William A

BC - 22715 Dewdney Trunk Rd, Maple Ridge - 12/16/14

Exellent work

Pieter W

BC - 1111 - 73rd Ave, Vancouver - 12/15/14

Took care of my car like it was their own. Friendly and courteous.

Brenda W