Alberta Feedback
AB - 35 Riel Dr, St Albert - 2/3/15
Awesome work was done. the repair took a little longer that originally estimated due to new findings. I was kept apprised of the situation by the St. Albert office. I really appreciated the interior & exterior cleaning that was done!! Awesome
AB - 17511 - 103rd Ave, Edmonton - 2/3/15
Excellent communication. Despite extreme delays from sgi for authorization, kept me in the loop, continued to press sgi, generally did all they could. Also arranged for me to return my rental car to a location nearby, saving me an hour's time. Kim was my main contact there and she was unfailingly friendly and helpful. I am singing Boyd's praises to all and sundry. The work was well done, but I expected that. The rest was extra.
AB - 3807 Edmonton Trail, Calgary - 1/29/15
Easy to deal with. Quick service. I would use this shop again.
AB - 3807 Edmonton Trail, Calgary - 1/23/15
I was very satisfied with their high quality service, especially their customer service and communication with me throughout the process.
AB - 3807 Edmonton Trail, Calgary - 1/22/15
I had my 2003 dodge ram 2500 front end damage repaired by boyd. They were very professional. The service was excellent ,prompt and very well done. I would recommend them any time . Thanks for a job well done.
AB - 3807 Edmonton Trail, Calgary - 1/21/15
It was very easy to book a quote and arrange a repair time. My vehicle was ready to go 2 days earlier than I was quoted, it was clean inside and out - really amazing! was not expecting that level of service. Impressed with the overall experience and my car looks good as new again.
AB - 4903 - 76th Ave, Edmonton - 1/16/15
It was a pleasure dealing with the people at Boyds. I would certainly recommend them to others. They were easy to talk to and took the time to ensure that my car looked as good as new. Plus they cleaned the inside what a nice surprise. Thanks
AB - 3807 Edmonton Trail, Calgary - 1/15/15
They were great at keeping me up to date on the status of the repairs. When I went to pick up my car, they explained what had been done and returned a super clean car to me - what a pleasant surprise!
AB - 3807 Edmonton Trail, Calgary - 1/14/15
Great experience which started with Intact Insurance who made my appointment with your shop. When I arrived the women at the front desk was very friendly, helpfull and organized. My vehicle was checked over and parts were ordered. When the part came in defective, I was promptly called and another appointment was set for the repair. On repair day, the woman at the front desk had my file and I just had to sign a few papers. When I picked up my vehicle I found it had been expertly detailed. That was a very nice surprise. Thank you! Truly a great experience.
AB - 3807 Edmonton Trail, Calgary - 12/30/14
Unfortunately this was my third visit to Boyd's in the last 5 yrs. Each time was a very positive experience. Very friendly staff and quality work. I have spoken highly of Boyd's and recommended them to others.
AB - 35 Riel Dr, St Albert - 12/22/14
Please note that Ron B. as Manager of your St. Albert Service Centre has "Excellent Customer Skills". I recently had my 2009 Ford Ranger towed to your St. Albert Service Centre after being rear ended in November of 2014. Unfortunately the vehicle was written off but Ron treated me with dignity and was very honest as to the situation with my truck. I cannot say the same level of service was received from my insurance company. Ron and Christina know how to treat customers. THANKS!!!
AB - 35 Riel Dr, St Albert - 12/18/14
Boyd did a great job repairing the damage to my car. They kept me informed as to the progress, completed the repairs in a timely manner. If I ever need auto body repair again in the future, I will definitely go back to Boyd. I would highly recommend their services.
AB - 17511 - 103rd Ave, Edmonton - 12/16/14
Excellent service from beginning to end. I had the pleasure with dealing with Mike S. and he was professional, courteous and provided a quick estimate and worked within my time line to have the vehicle fixed. As a Insurance Brokerage owner, I look to refer my clients to organization where I know they will be treated "RIGHT" I can attest personally that I am completely confident that they will enjoy the service from Mike and the other BOYD staff as much as I did. Thank you to Mike and his team!!!
AB - 7940 Yellowhead Trail, Edmonton - 12/12/14
Customer service started as soon as I walked in the door. I was there for a collision through insurance and also chose to have my windshield replaced. The professionalism started with Amolie (spelling?) at reception and continued with John who gave the quote and Phil with the final inspection. They seem like they all enjoy their job and have smiles on their faces; that makes a difference when you aren't happy you were in a collision. Thanks.
AB - 35 Riel Dr, St Albert - 12/9/14
good communication the finished product looks good and have taken the extra step to look for and supply an after market product that was on the car prior to the accident .Thank you
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