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Read What Our Customers Are Saying!


 

BC - 1111 - 73rd Ave, Vancouver - 6/22/11

Excellent progress reports and quality repairs!!! Thanks, I'll definitely come back if necessary!

Tess E

BC - 540 John St, Victoria - 6/20/11

I had my front bumper replaced at Boyd auto body in Victoria at John st. As always Michelle was awesome in getting things going for me when I arrived at Boyd for my repair. Michelle is a sweetheart who is friendly, polite, and efficient at reception. Obviously she is a very valuable asset to your company! After the awesome reception, Glen who is also amazing in his professional, friendly and knowledgeable manner took over helping me with my repair. He assessed the damage and provided me with the information on the cost of replacing my bumper. Glen has been exceptional in advising me with repairs to my vehicles over the past few years! Once Glen finished assessing the damage and arranging my repair he turned me over to Michelle who arranged a courtesy vehicle for me. The reason I return to Boyd when I require repairs to my vehicle is the ... awesome customer service experience at Boyd auto body in Victoria at John st. I will recommend Boyd to anybody that talks to me about auto body repairs. In fact I have had many strangers stop me to look at my car and ask questions about the year of my vehicle. They give me complements on the way my vehicle looks. Often I have conversations with people admiring my vehicle, answer their questions about the year, performance and any problems I might have had. During those conversations I always tell them that Boyd painted my after market scoops and repaired my bumper. I advise them to have Boyd do painting or repair if they ever need auto bodywork done on their cars. I will gladly recommend Boyd in Victoria to anyone asking me about repairs to their vehicles. I will certainly praise the staff at Boyd in Victoria during those recommendations! read more

Ray P

AB - 35 Riel Dr, St Albert - 6/19/11

My experience with Boyds Autobody in St Albert was exceptional. The people that assisted me were professional, friendly, helpful and considerate. My vehicle was fixed within a very reasonable amount of time, earlier than expected actually, and looks as if it's brand new (it was a new vehicle in October) I will definitely refer friends and family to Boyds in the future, and should I happen to need body or windshield repair, I will definitely be a returning customer. The staff were excellent, particularly Matt and the receptionist (I don't know her name)

Chris S

BC - 1321 - 3rd Ave, New Westminster - 6/16/11

"I phoned Boyd looking for a window replacement for my car as it had been broken into. I phoned a few different places because my car is an older model and I knew it would be challenging to find a replacement. I spoke with Alicia Malone from Boyd and she was amazing. I knew that my little window job was small potatoes for most big companies and a hassle, because of the challenge finding a window. Alicia made me feel that there was hope for my replacement, kept in constant communication and never made me feel as though my glass replacement was any less important than their other jobs. When it's so easy to phone numerous autobody establishments, customer service such as what I received is what makes the difference. I would choose Boyd now for any work moving forward I may need based on the experience I received. Keep up the great work, ... Alicia! I'm in hospitality and preach the importance of the "above and beyond" approach to customer service to my staff and understand the significance of it." read more

Tegan F

MB - 730 Nairn Ave, Winnipeg - 6/14/11

I WOULD LIKE TO SAY WHAT AN AMAZING EXPERIENCE I HAD WITH KENDRA AT BOYD AUTOBODY. I WORK IN CUSTOMER SERVICE AND SHE TRULY KNOWS WHAT GREAT CUSTOMER SERVICE IS ALL ABOUT!! GOOD CUSTOMER SERVICE IS SO IMPORTANT WITH ANY BUSINESS AND IT IS HARD TO FIND THESE DAYS.. KENDRA WAS PATIENT, EASY TO TALK TO, FRIENDLY, ATTENTIVE, KNOWLEDGEABLE , AND PROFESSIONAL. I WAS SO IMPRESSED WITH HER SERVICE THAT I WOULD RECOMMEND BOYD ON NAIRN TO ANYONE. WHO NEEDED IT. THANK YOU FOR EVERYTHING YOU DID FOR US.

Patricia P

MB - 730 Nairn Ave, Winnipeg - 6/14/11

Ollie told me she was dealing with a gal named Kendra who could not have been more helpful or professional throughout the repair period. This all happened apparently before I mentioned to you that Caelin's car was in the Nairn shop. Once again, your staff delivered a completely satisfied and delighted customer. The attitude and culture you have developed in the stores continues to draw great compliments. My family thanks Ryan, Kendra and the staff at Boyd Nairn.

Gene D

BC - 5726 Landmark Way, Langley - 6/14/11

Excellent service. Friendly staff.

Lisa V

BC - 540 John St, Victoria - 6/9/11

Friendly and helpful staff Job completed on time as promised and vehicle was cleaned inside and out Excellent workmanship on body repair Would not hesitate to recommend to others Another satisfied customer !!!!

Karl M

BC - 1321 - 3rd Ave, New Westminster - 6/9/11

Without exception everyone there that I came into contact with was extremely helpful and pleasant and they did a good job as and when promised. Well done!

Jacqueline H

SK - 225 - 103rd St E, Saskatoon - 6/7/11

Service was very good. Fast, friendly staff/

Gary M

BC - 1111 - 73rd Ave, Vancouver - 6/6/11

I have been into Boyd Autoglass a couple of times for collision repairs so when I clipped my front end on a pillar I went in for a estimate. Robin Soni looked after me and I have to say, I really appreciate his efforts and mostly, his honesty. He cleaned up the area on the front panel that I damaged and said that I needn't worry about rust. He also gave me an idea of how much it would cost and considering it was a minor scratch, he advised me not to bother fixing it. I respect his candor and appreciate the service. The employees in this autobody shop are kind, helpful and accommodating.

Susan O

AB - 35 Riel Dr, St Albert - 6/6/11

My truck was run over by a bulldozer in March. From my first contact with Kevin Morgan of Boyd's in St Albert, I knew I had a professional collision advisor. He did everything to make this extemely difficult situation as good as possible. My Insurance Company completely failed in their due diligence to resolve this claim. Without the tireless and professional assistance of Kevin Morgan, this claim would have lasted much much longer. As it was, it took over 9 weeks to resolve, all because of the incopetence of the insurance company. If I ever need a collision repair shop in the future, I will use your facilities and I will ask for Kevin Morgan, as I know I will be treated professionally, fairly and with integrity.

David R

BC - 540 John St, Victoria - 6/1/11

I brought my car in to Boyd to get an estimate, as someone had left orange paint and scratches across the back bumper, tail light and trunk of my black car, while it was parked. I came in on my lunch break and they looked at it right away. Glenn took pictures of my car and suggested that maybe they could buff out the paint and scratches, rather than having to put through an ICBC claim. My car was super dirty as I was not allowed to wash it until I had taken it for an estimate. They buffed off all the yucky orange paint and the scratches, including the 2 small ones on the fron of my car. Then they washed it and looked awesome! I was so impressed that that they fixed it without having to have my car repainmted and the inconvenience of an ICBC claim, all on my lunch break so I didn't have to take any time off work. They did a fantastic job ... and were really nice. I would definitely go there again and recommend them to my friends. read more

Enola M

BC - 1111 - 73rd Ave, Vancouver - 5/28/11

I used Boyd Autobody in Vancouver to replace the hood & rear bumper on my beloved 05 Ram 1500. I also had some fender flares to be installed and paint matched. The workmanship was exceptional. More importantly, I'm in the service industry as well so I can say that Rose & Robin were extremely knowledgeable and helpful throughout the process. I have recommended Boyd, this location specifically, to other people requiring paint, glass or repairs.

Trevor H

BC - 540 John St, Victoria - 5/27/11

Service was excellent, Kim the technician even assisted in getting an inner door handle fixed which was not covered by our claim, we had to pay for it, but at a cheaper price compared to dealer cost for a new one from Ford. They washed and cleaned our vehicle inside and out and polished it up, it has never looked so good. thanks

Bryn B

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