Read What Our Customers Are Saying!

BC - 12211 Bridgeport Rd, Richmond - 10/25/12

Rishi, your manager at the Richmond location, was most helpful and did his absolute best to insure we were satisfied with the repairs done to our Rav4. He did more than we asked and kept us informed along the way. Our car was ready before promised. He and his team exceeded our expectations. Well done! Our Rav4 looks like new.

Rick B

BC - 12211 Bridgeport Rd, Richmond - 10/25/12

Over the last year, I have had numerous repairs done to my fleet trucks, at this location, each time the service was exceptional. From body work to glass repairs, the team at Boyd's have been super helpful dealing with my needs and time restraints. I would recommend this location to anyone in the lower-mainland. Thanks!

Wayne W

BC - 12211 Bridgeport Rd, Richmond - 10/23/12

Overall Excellent service and experience. Been handled by MATT BROOKS which did very well in explaining the process and providing accurate timeline Repair was done professionally and the results are as new Roy

ROY A

MB - 951 Henderson Hwy, Winnipeg - 10/23/12

Just wanted to pass on a great Boyd moment for me. A customer Stella Cummings, gave me a huge hug and told me how much she appreciated everything I did for her. She originally came in with her claims and wasn't sure how the whole process worked. She had 3rd party insurance as well but no info with her. MPI told her she had to pay her deductible, and when I called mpi they said the same. I had to call around to different brokers to try and find her policy info and at first she was very frazzled but after I called around and figured out everything for her she said I put her at ease. She received a few calls and was always excited to hear from me and would tell me how great I was at helping her through this process. We were able to finish her vehicle early and the guys even covered up some additional little knicks that were not part of the ... claim. She was super happy with her car and with the service we gave her. read more

Stella C

BC - 12211 Bridgeport Rd, Richmond - 10/22/12

It's been a week since I've had my car repaired at Boyd Richmond and so far I am pleased with the quality of work. I had originally choosen Boyd over other shops due to such great reviews of customer service and I'm glad to say I experienced it first hand! When I originally went to pick up my car I noticed that an interior trim piece was not properly installed. Rishi and Matt were extremely apologetic and made sure that this issue was resolved asap. Despite this minor bump, I am quite pleased at how professional and sincere they were about my situation. I have no hesitation visiting Boyd Richmond in the future for my automotive needs.

A R

BC - 1111 - 73rd Ave, Vancouver - 10/22/12

All I can say to describe your Staff is AMAZING!!!!!!!!!!!!!!!!!!!!! In every way possible. Your West 73rd location is the best location to conduct business. Thank you guys for your help.

Susie B

AB - 3520 - 32 St, Calgary - 10/21/12

I droped my car off Oct. 12, 2012 to have hail and driver rocker panel replaced, Car was ready for pick up Oct. 19, 2012. Parts were broken when being removed, there was more damage to car after repairs were fixed.

Don F

BC - 12211 Bridgeport Rd, Richmond - 10/20/12

"I unfortunately am writing for the 2nd time within the past month regarding some body work that I needed done for two different vehicles! The good news is that both were tremendous experiences from the Boyd autobody shop in Richmond. In September, I brought my father's car in to get fixed and I have already provided feedback on that experience. Most recently, my own car was damaged in an accident and I once again brought it back to Boyd Autobody due to the excellent customer service they provided the first time around. I had my accident on Wednesday, Oct. 10th at 12:10pm. I called ICBC at around 1pm to report it and subsequently called Boyd at around 1:30pm. Samatha answered the phone and was pleasant as usual. I told her my situation and wanted to know if I could bring the car in right away. However, I also needed a "courtesy ... car" to drive around in and needed to be back in Vancouver for a 4pm meeting. Samatha was going to arrange a car from Enterprise however was concerned that there might be a delay in getting the Enterprise driver over to Boyd in a timely manner. As a result, she drove me from the Boyd shop over to Enterprise and had pre-arranged everything so that I had the car in about 5 minutes! I was able to make my 4pm meeting with time to spare! In addition, I had some bad scratches and markings on my rear passenger wheel that were not a result of the accident. I mentioned this to Rishi and he was able to have the wheel replaced at a very low discounted price. As usual, the car looked great when I picked it up -- they really do a great job with the detailing! Rishi provided me with regular updates as to the status of the repairs which I really appreciated. Although the car would have been available a day earlier, Rishi had some concerns with certain parts of the paint job and therefore had it redone or touched up before I picked it up. I've received nothing but tremendous service from the Richmond Boyd Autobody shop and will be recommending them to any friends/family that require work to be done. thanks again for turning bad experiences (car accidents) into "better" experiences! David" read more

David Y

BC - 1111 - 73rd Ave, Vancouver - 10/19/12

Robin was very helpful and polished a few other scratches out of my car as well as doing a great job on repairing the bumper of my vehicle. He was friendly, professional and efficient. I was very happy with my experience at Boyd's.

Lorenda B

MB - 20 Lakewood Blvd, Winnipeg - 10/19/12

Matt did a fabulous job of working with Autopac to get additional repairs approved and getting my Lexus into Wpg for repair. The vehicle looks just like new. Danny was friendly, courteous and prompt, he had the paperwork ready to go before I walked into the door. I am totally pleased with the work and the service and will continue to recommend Boyd Autobody to anyone who needs the service. Thanks Guys.

Doug B

AB - 3807 Edmonton Trail, Calgary - 10/18/12

Brent, thanks for showing out 2007 honda accord the love that it deserves by fixing those scratches out of the goodness of your heart. Much appreciated.

Kendra B

AB - 3807 Edmonton Trail, Calgary - 10/17/12

My car got damaged by hail, but previous to the hail damage there were a bunch of scratches along the passenger doors( we have no idea what happened) that were not included in the estimate as it was not caused by the hail, but Brent the painter took his time to fix them free of charge because they like to do things right and I was very pleased that they did this for me and greatly appreciated the extra work Brent did.

Kendra B

MB - 15 Marion St, Winnipeg - 10/12/12

Just wanted to let you know what great service your shop in Dominion Centre provided over the last couple of days I know most people just mention it when they get bad service but your people took great care of me. There was a little problem with my car after they replaced a window and the power steering wasn’t working. As it turned out it was only a fuse that may or may not have blown because of the repair work but your staff went out of their way to fix it even towing the car to another shop where they were better equipped to deal with it at no extra charge I know the woman who helped me out today was Cheryl but also was well looked after by Melissa and Rhonda (I think) yesterday

Kevin W

BC - 1111 - 73rd Ave, Vancouver - 10/11/12

Your shop was recommended to me by Granville & Avery (my mechanics) and they certainly did not steer me wrong. Rose Kumar did a fabulous job in looking after my car......the glass was replaced promptly.....Rose even went the extra mile to made sure that there was no glass whatever inside the car....washed it....when I came to pick it up it was like a brand new car again. Rose did a first class job at attending to my unfortunate mishap.....will certainly recommend your shop to my friends. Thanks again.

Louise I

BC - 12211 Bridgeport Rd, Richmond - 10/11/12

Excellent service by Rishi and his staff. Will definitely use Boyd again in the future, should the need arise.

Bill Y