Read What Our Customers Are Saying!

BC - 540 John St, Victoria - 11/19/12

The work done on my Acura RDX was superb! The Boyd staff were professional and friendly in every respect. I especially appreciated the detailing done on the interior before returning my car to me.

David G

BC - 540 John St, Victoria - 11/19/12

"I was extremely impressed with the work done on my "wounded" Honda Civic. The Boyd crew were pleasant to deal with, and guided me through my options, resulting in a completely restored vehicle, meticulously detailed inside and out. The personal service was over and above what I expected, and better than I have received anywhere for a very long time. The car looks like new! Thanks especially to Glenn and Michele."

Pamela G

BC - 12211 Bridgeport Rd, Richmond - 11/19/12

Had two chips in my window and Rishi Bakshi whom i met at mayfair lakes golf course told me to come see him at Boyd to get it repaired, he assisted me and also explained how the chip occures and how its filled, i appreciated his assistance and the help of his boyd team. thanks

gurpreet p

BC - 1111 - 73rd Ave, Vancouver - 11/18/12

I have never had such great service before. All my questions were answered in detail and all the information I needed was provided to me with specifics when I called. I didn't feel unsure or doubtful of the service I was getting. Everyone in the office was so nice and friendly, they had someone drive me to work as I left my vehicle there for the day to get fixed, and he even offered to pick me up after. Rose Kumar is awesome. I received a message the next day to make sure I got my car ok and that I was happy with everything. I have recommended Boyd to everyone I work with. Thank you so much Rose.

LuLu T

BC - 1111 - 73rd Ave, Vancouver - 11/17/12

I was in a car accident and chose Boyd Autobody to repair my car. Unfortunately, it was not repairable and ended up being written off by ICBC. However, I found everyone I dealt with there to be extremely nice and helpful - especially Robin Soni. I would definitely come back to this location if I ever found myself in a situation like this again.

Deborah B

BC - 12211 Bridgeport Rd, Richmond - 11/16/12

I am providing this feedback on behalf of our company's COO whose car was repaired by Boyd in Richmond. Excellent service provided by Rishi Bakshi who had the car picked up, repaired, detailed and returned in record time. Our COO commented on how easy and convenient the process was and how grateful he was to have everything done so quickly and professionally, with no disruption to his busy schedule. Our sincere thanks to Rishi and his team for their commitment to providing first class customer service!

Denise O

BC - 12211 Bridgeport Rd, Richmond - 11/16/12

excellent in terms of helpfulness and going out of the way tp accomadate my insureds . The shop will stay open over a Saturday, so that if there is a non drive the insured is able to be looked after- also the staff is cheerful, very pleasant and prompt attention is given , both to me as an adjsuter and my insured whenever I deal with the shop- it is always a relief to send one of my more difficult insured's to Rishi as I am confident he is able to calm the insd and do it takes to get the job done to their satisfaction

M K

MB - 20 Lakewood Blvd, Winnipeg - 11/16/12

My van was vandalized with primarily left sliding door glass and some collateral damages to driver's door etc. Completion of the work on my vehicle was delayed due to some back and forth with MPIC due to additional damage being discovered and also the fact that Honda had sent the wrong glass in the first instance. Then after I picked up the van the sliding door started to act very strangely necessitating that the vehicle be returned for additional diagnosis and repair of what turned out to be a rather minor but testy and frustrating electrical problem. The Location Manager, Matt Rowluk, phoned me twice a week to keep me abreast of the progress and the additional problems that were being encountered etc. When the electrical situation surfaced after I picked up the van, Matt arranged for additional diagnosis and work to be done in a timely ... manner which was most appreciated because by then I was running into a personal time compression problem with some forthcoming travel. At all times, Matt remained cool, collected and focused on getting the job done correctly and completely all the while keeping me informed and, in the end, satisfied. He is to be commended for his ability to handle complex situations with grace and for his devotion to customer service. Thank you. read more

Orville M

BC - 1111 - 73rd Ave, Vancouver - 11/15/12

Outstanding service. Robin was very welcoming, careful and efficient. He made me feel that I was valued as a customer and that he would do everything possible on my behalf to set things to rights. Everything went very smoothly and the car was ready when promised, looking great. After a very bad experience with Speedy Glass on the previous day, (long story, but essentially made an appointment that was not honoured), it was refreshing to see this done the way it should be done. Thanks Boyd and especially, thanks Robin! Helen

Helen J

BC - 1111 - 73rd Ave, Vancouver - 11/15/12

First class service and workmanship by Robin Sonni and his able team. Thank -you.

george t

BC - 12211 Bridgeport Rd, Richmond - 11/14/12

Hello, Just wanted let you know about a great experience I’ve had at Richmond Boyd body shop.Upon entering the store I was greeted by one of the manger Rish (I think that’s how you spell his name), he helped me also gave some good suggestions. Later on when I picked up the car I was approached by Rish again, and this is where I could see true dedication to car repair and customer service, he took the time to explain how the work was done and also add on super shiny car wash. A Big Thank to his great customer service. OUTSTANDING !!

Tony L

BC - 12211 Bridgeport Rd, Richmond - 11/14/12

I was very pleased by the service I recieved at your body shop. I was referred to your location by a friend due to exceptional customer service. The gentleman I dealt with was kind and pleasant, Rishi Bakshi. I brought my husbands work truck in for a simple windshield repair and was surprised when I picked up the vehicle. Not only was the windshield fixed but the truck looked like a brand new vehicle. It was cleaned inside and out! I was very very impressed. The truck was in pretty bad shape and I appreciated that he went up and beyond by detailing the vehicle when it was only in for a windshield change. I will highly recommend this location to all my friends and family. Thank you.

Rose F

BC - 540 John St, Victoria - 11/14/12

Just wanted to say THANK YOU to all the staff for the highly professional service I received. A special thank you to Michelle who went the extra mile to arrange alternate car arrangements that allowed for me to drop off the rental at the airport and pick it up on the way back (making a family trip that much easier to coordinate). Also, it was SOOO nice to have a spotless clean (inside/out) vehicle back (especially since it wasn't that way when I dropped it off - thanks to kids/soccer/life!). Highly recommend anyone to see this location. Thanks again to all who were involved.

Kim C

MB - 730 Nairn Ave, Winnipeg - 11/9/12

I was referred to your shop for assistance in applying adhesive to my back window weather stripping. Your front desk person (Matthew) was courteous and professional. Your shop tech took care of this matter within minutes & had me on my way in no time. You have at least 2 top notch employees. I would not hesitate to return to your shop should I ever have need to.

Dianne D

MB - 84 Scurfield Blvd, Winnipeg - 11/9/12

I went to the Boyd Autobody location on Scurfield to get an estimate to have my Outlander repaired. I had been involved in a 5 car collision, where I slightly hit the vehicle in front of me. I thought that I have just bent my license plate and didn't realize until later that my hood had popped up near the latch. The customer service that I received upon arrival, from both Kathryn at reception and Jeff the estimator, was excellent. My vehicle was looked at almost immediately, I was offered a drink, there was a comfortable place to wait and I had an apology because I had to wait so long - 10 minutes! Jeff checked out my vehicle and showed my where the problems were in both the front grill and latch. He informed me that he didn't think that I needed to get any repair work done at this time. While he was doing the estimate he fixed the ... problem with the latch. While it is not in exactly the same shape as it was before the collision I don't think anyone will notice the difference. So, all this in ten minutes time and at NO CHARGE! I would not have known differently if they had chosen to do a repair for me that I didn't really need. Thanks Jeff and Boyd Autobody for giving me an excellent lesson in great customer service. I will be recommending your location and I will definitely go back again should I require your services. Heather G. read more

Heather G