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Read What Our Customers Are Saying!


 

BC - 12211 Bridgeport Rd, Richmond - 9/17/13

Samantha at reception was courteous, personable and knowledgeable. Russell was upfront about product and honest. Generally, fast, quality service. Would recommend to others.

gerald p

AB - 3807 Edmonton Trail, Calgary - 9/17/13

Great customer service and vehicle repair/service. Everything was outlined/explained with completion expedited! Would certainly return if necessary and recommend Boyd Autobody & Glass.

Russell F

BC - 1111 - 73rd Ave, Vancouver - 9/17/13

Service was excellent. Work performed made my vehicle look new again. Staff were professional, friendly and extremely accommodating. Never thought an accident would be so pleasurable. Cheers to Boyd on West 73rd.....

Damian G

MB - 614 Dudley Ave, Winnipeg - 9/16/13

I did fill out the feedback online but just to make sure you get my Thank you I'm sending you both this email. Katherine and Stephanie I really appreciate all you did for my family and me. Our SUV looks better than before the accident. Thank you for the use of the car. Our kids missed our SUV, but were very happy to have a cool car to use. Since receiving back our fixed SUV, I have had many compliments on the SantaFe's good condition. Most people think it's a 2007 and are surprised when I tell them it's a 2003. We a very happy to have our SUV back and plan on enjoying it for years to come.

Joe & Michelle G

BC - 540 John St, Victoria - 9/16/13

Have had repairs by Boyd before. Service always excellent. Would not go anywhere else.

linda t

AB - 35 Riel Dr, St Albert - 9/16/13

took my truck there 12 times never fixed right the managr steve is a complete liar. So if you enjoy liars take your services there Once caught in a bull faced lie he then threatens to call police and have me removed for the property!!! "" REAL NICE COMPANY!!!!!!!!!"" work was never completed right ..

lori g

BC - 1111 - 73rd Ave, Vancouver - 9/16/13

Fast service, nice staffs, It was impressed what they done.

sarah L

AB - 11450 - 29th St, Calgary - 9/16/13

I WAS VERY SURPRISED WHEN I WENT WITH MY SON TO PICK UP HIS CAR FOR THIS LOCATION OF BOYD AUTO, CAUSE WHEN WE LEFT THE CAR WE DID NOT CLEAN IT SO IT WAS CLEAR AS TO THE BODY DAMAGE, WHEN WE PICKED IT UP THEY HAD TAKEN A DRY CLOTH AND HAD SWIRLED THE GRIM INTO THE SIDE OF THE PAINT, WHEN THIS WAS POINTED OUT THEY CALLED IT A SERVICE CLEANING, HA, VERY DISAPPOINTED, THIS [PLACE USE TO HAVE HIGHER STANDARDS, THERE WAS NO NEED TO GRIND DIRT IN THAT MANNER, YOU`D THINK AUTO BODY SHOULD MEAN THEY`D KNOW BETTER, SO DON`T ONLY CHECK YOUR MILEAGE, BE CAREFUL OF THE DAMAGE THAT A SERVICE CLEANING CAN DO. BUT THE BUMPER REPLACEMENT WAS PERFECT.

IVY E

BC - 12211 Bridgeport Rd, Richmond - 9/16/13

Great location, great service, reception was amaizing and they explained everything before hand.

Rad B

BC - 12211 Bridgeport Rd, Richmond - 9/16/13

"Hi There - not sure who will be reading this, but I imagine it would be some high-ranking official in the autobody repair world who judges the good, bad and the ugly of all repairs that go through Boyd. In any event, I'd like to let you, and anyone else who wants to know it, that this location in Richmond should score an A+++ for the repairs they did and customer service they provided when I chose to bring my 2007 Entourage in to them. I used to work customer service at an ICBC accredited shop myself in the past and I completely understand NOW why my managers and the owner, back then, always said "...we have to get this shop to earn the customer satisfactions scores that Boyd gets!" Which at that time I thought was unrealistic and almost impossible, but experiencing first-hand, this shop's high level of communication, ... attention to detail and genuine care for their customers, I realize that it is possible with a well run shop, a dedicated team and professionals who put the customer first. Thank you for restoring our family mobile back to its kid-hauling, aesthetically pleasing, and mobile state and most importantly thanks for giving us the care and attention you did for such a seemingly small job. I wish you and your team and Boyd Autobody and Glass in Richmond, BC all the best success and more satisfied and jubilant customers as my wife and I. And, though I don't plan on coming in again anytime soon, if I do find ourselves in need of autobody services, I will definitely return and should any of my colleagues require your services, I'll be sure to send them your way! Thank you again Boyd and Rishi, the manager at the Richmond location who served us!" read more

Bryan I

BC - 12211 Bridgeport Rd, Richmond - 9/14/13

Very happy with service

N H

MB - 730 Nairn Ave, Winnipeg - 9/14/13

Extremely helpful and accomodating. Dealt with David and Jeff, they both went above and beyond to make this process go smooth. Provided updates twice a week so we were always aware of what was going on. I will definitely go there should I ever need collision repairs. A+

Ryan N

BC - 12211 Bridgeport Rd, Richmond - 9/13/13

I was very happy with the service and staff were friendly and professional

Barbara E

MB - 614 Dudley Ave, Winnipeg - 9/13/13

Picked up my Toyota today after repair work was done....my car looks as though it just came off the showroom floor...repair work was literally perfect...highly professional....and spotlessly clean. And as professional are Katharine and Stephanie....the women who look after your front office. It was explained to me exactly what would take place in the repair....and whenever I was told they would be in touch, they were....No wondering what was happening with my repair work....All these people are a credit to your Corporation.....And my memory goes back a long way, to when Boyd Auto was a small neighborhood repair shop.....The owners at that time would be very pleased to know how you as an international Corporation have carried on their good name. Thank you .......Sheila Breen

Sheila B

MB - 730 Nairn Ave, Winnipeg - 9/13/13

Hey! Originally I had brought my car there to get the bumper repaired, BUT my auto starter was not working after I had gotten the car back, and they agreed to take my car and fix it again, AND DROVE IT OUT TO ME IN SELKIRK once they were finished to apologize for the inconvenience. WHAT WONDERFUL CUSTOMER SERVICE! THANKS PRESTON!

Crystal W

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